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Six Tactics to Take Your Marketing to the Next Level

Webbiquity

At a minimum, that includes LinkedIn, Facebook, and Twitter. Every platform has tools to help marketers. Then you have tools like “Live” on Facebook and Instagram which help to personalize your business. Don’t Forget About Focus Groups. Focus groups are there to help you.

Tactics 273
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How to Grow Your Business with Voice of the Customer

SendX

Social Listening Social listening tools can be very useful in finding out what people are saying about your product or service. This includes Instagram, Facebook, and Twitter, but also blogs and forums. Both can be effective for gathering VOC data.

Business 349
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9 Tools for Better Market Research

BenchmarkONE

With so many tools and data out, there it can be overwhelming. But before we share the top tools for improving your research game, let’s give a quick rundown of what market research entails. Focus groups. What we like : It’s more than just a survey generator, it’s a whole slew of data gathering and analysis tools.

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How to use social listening tools for business-wide success

Sprout Social

Social media is the world’s largest and most transparent focus group. Social listening lets you tap into that focus group, their conversations and the trends happening not just around your brand, but around your industry as a whole. Social listening tools contribute to sales and customer success. What power!

Tools 89
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5 useful sources for capturing voice of the customer (VoC) data

Tomorrow People

With many survey tools and pre-built templates out there, it can be tempting to include questions that don’t add much value for your business – but marketers should be careful. Focus groups. For marketers, focus groups have one clear benefit: synergy. Otherwise, this could lead to an unproductive session.

Opinions 156
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7 ways to use social media for market research

Sprout Social

While focus groups are helpful to reference at the start of new product or campaign development, they’re less useful for gathering customer feedback once said post-launch. Social media is much cheaper than surveys or focus groups, which can cost thousands of dollars depending on the size and complexity of your research panel.

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What day is leg day? And 8 other questions answered with listening data

Sprout Social

And with the right tool, you can wield that power for the good of your brand. Using Sprout Social’s Listening tool , they were able to set up a simple Topic query with “leg day” as the main keyword and Twitter, Facebook and Instagram as the networks of choice. Example of Sprout’s Competitive Analysis Listening tool.