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9 Tips to Help Your Small Business Stand Out In Customer Service

BenchmarkONE

Whether customer service is your responsibility as the business owner or you have a team of ten, your small business has a duty to perform to a standard that your customers can appreciate. . Excellent customer service can make or break a small business, especially in our increasingly competitive global economy.

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The Best Customer Survey Tools for Small Business

Genroe

Every business, and I mean every business, needs to collect and use customer feedback. For a number of reasons small businesses mistakenly think they don’t need to run customer surveys. The post The Best Customer Survey Tools for Small Business appeared first on Genroe.

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Top 10 Benefits of Using Custom Receipt Maker for Small Businesses

Valasys

If you need a unique tool for your business where efficiency, accuracy, and professionalism are essential, a receipt maker can be your best option. This tool can help you reshape the way your businesses manage transactions and financial data in no time. For your customers, it can be a source of reimbursements, account records, etc.

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5 Best Customer Retention Tips for Your Small Business

BenchmarkONE

Online business has spurred highly competitive markets. That means a small business needs to focus on retention (not acquisition) to compete with a larger organization. Here are a few ways to maintain relevancy with an existing customer base: 1. Sales funnels should be created with existing customers in mind.

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What Is the Gemini Effect in B2B Marketing?

B2B business-client relationships are often more complex than those in the consumer world. When a customer has achieved a specific threshold based on purchase and other advocacy behaviors, they have earned a reward. Or do they select a reward that is beneficial to their business or the associates who work for them?

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5 Best Practices While Moving to a New Email Provider

SendX

As companies grow and business needs change, so too do their technological requirements. Over 80% of small businesses rely on email services to acquire new customers and respond to client requests, illustrating the importance of selecting an effective email service provider.

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Can Small Businesses (Really) Use AI for Marketing?

Marketing Insider Group

Are you tired of spending countless hours manually creating content, following up with leads, and analyzing data for your small business marketing ? Have you thought about using AI for small business marketing to make your life a little easier? Here’s the scoop on AI for small business marketing.