Remove contact portal
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What’s New: Admin Portal, TalentOS, and Chorus Updates

Zoominfo

Updates this month to the ZoomInfo platform include a refreshed admin portal experience, TalentOS feature improvements, and upgrades within our Chorus platform. Admin Portal We now offer customizable Do Not Call suppression options within our admin portal. Here’s a breakdown of what’s new.

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Conversational Video for Hybrid Selling

Biznology

A technology consultant contacted me recently looking for a video solution to his problem — spreading the word about some of his firm’s software solutions in order to start pilot projects for new applications. Recent research from McKinsey & Company into how sales is done today identifies what they call a “rule of thirds.”

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What Is Good Customer Service?

Salesforce Marketing Cloud

What’s more, 75% of customers forgave a company’s mistakes after receiving excellent customer service. The customer reaches out on their preferred customer service channel – voice, video, email, chat, or even self-service option like a customer portal. These companies have well-trained service agents.

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Contify, a Competitive Intelligence Solution Provider, Ranks in World’s Fastest Growing SaaS Companies for 2020

Contify

SaaS Magazine Prestigious ‘SaaS 1000’ honors Contify, a competitive intelligence company, for its fast growth. Contify, a pioneer in AI-enabled market and competitive intelligence solutions has been recognized as one of the world’s fastest-growing SaaS companies in the 2020 SaaS 1000 List. About Saas Mag.

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The Complete Guide to Channel Sales

Salesforce Marketing Cloud

This approach helps companies accelerate sales and grow revenue without adding to their headcount, a move that’s increasingly important during economic uncertainty. In channel sales, companies (here we’ll call them vendors) sell through intermediaries. Many companies use a mix of direct and indirect sales.

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Decoding B2B portals: Your gateway to e-commerce success

Sana Commerce

B2B portals, not to be mistaken with B2B e-commerce, is a term that often pops up in conversations surrounding digital transformation. But what exactly is a B2B portal, and how does it relate to the broader realm of e-commerce? What are B2B portals? B2B Portals vs. e-commerce sites: what’s the difference?

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5 Ways to Revolutionize Your CX Strategy with AI

Marketing Insider Group

We’re at the point where customer-contact teams that don’t leverage AI face reputational risk. With the help of AI, teams can enhance their efficiency by expanding the scale of QA insights to 100% of customer interactions, enabling companies to have an immediate “heat map” of conversation quality metrics.