Remove customer ebooks
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Top Customer Retention Strategies for B2B Marketers in 2023

Marketing Insider Group

No one likes losing customers, but it does happen. But when customer retention poses a threat for an ongoing issue, a few strategies can help you hold on to patrons, keeping your business on a successful track for the year ahead. Here are key customer retention strategies your business should consider for 2023.

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5 Focus Group Questions to Feed Your Content Marketing

Hubspot

Customer focus groups are moderated Q&A sessions with your customers, and as marketers know, they can serve as invaluable opportunities to test products and theories with your end users. But these direct conversations are expensive, and you'll need a talkative group to get the most out of them. and "could we?"

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How to Sell Digital Products [+ 10 Best Digital Products to Sell]

Hubspot

What do ebooks, graphic design software, and online courses have in common? Flexibility in Fixing or Adjusting a Product or Service Should a customer have an issue with a digital product, addressing their issue could be easier than addressing problems with a physical product. They're all digital products.

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How Empathy Will Grow Your Sales and Marketing Pipeline

Marketing Insider Group

I see with marketing (and sales) this: we get clinical and treat our customers as objects to convert rather than people who need help. As I listened, I realized that there’s a greater need for customer empathy. But, it’s become harder to connect and build trust with customers. Why do you need to build customer empathy?

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The Why and How of Successful B2B Communities

Heinz Marketing

It’s safe to say that’s not how we want our prospects or customers to feel. And research proves that groups are better at problem-solving than individuals. For example, how many ebooks have you read and promptly forgotten? You need to decide, will you only allow customers? Which event do you remember more clearly?

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How Empathy Will Grow Your Sales and Marketing Pipeline

Marketing Insider Group

I see with marketing (and sales) this: we get clinical and treat our customers as objects to convert rather than people who need help. As I listened, I realized that there’s a greater need for customer empathy. But, it’s become harder to connect and build trust with customers. Why do you need to build customer empathy?

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7 Ways to Measure the Impact of Content in Your ABM Strategy

ClearVoice

Keep track of the number of times target accounts download gated content, such as white papers , case studies, or ebooks. Surveys and Feedback Surveys, interviews, and focus groups can provide insights into the subjective impact of your content on the perception, knowledge, and decision-making processes of your audience.