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How to Grow Your Business with Voice of the Customer

SendX

You’ve done some Google searching and scrolled through your favorite brands on Instagram. This is why harnessing the power of Voice of the Customer is more important than ever. WHAT IS VOICE OF THE CUSTOMER? At its simplest, Voice of the Customer, or VOC, is about listening to the consumer. WHAT ARE THE ADVANTAGES?

Business 349
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The future of customer experience lies in first-party data by Treasure Data

Martech

The right insights on first-party data can empower you to stay ahead of the curve — and take advantage of new opportunities to engage with your customers. Browsers are already implementing various ad and cookie-blocking forms, with Google Chrome set to block third-party cookies by default in 2024.

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ZoomInfo Partners with Google Cloud to Speed Up Data Processing

Zoominfo

Fortunately, ZoomInfo customers who use Google BigQuery as their data warehouse will soon find themselves in the fast lane thanks to a new partnership between ZoomInfo and Google Cloud. That’s where ZoomInfo comes in.

Zoominfo 130
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Value data privacy to build customer trust

Martech

Privacy and consent are more important than ever in digital marketing since the advent of GDPR and CCPA, leading marketers at today’s biggest brands to change how they interact with customers. You’ll see Apple is using this as a brand value differentiator there. Value data privacy to build customer trust.

Privacy 122
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CDP Overview: How We Got Here, Where We're Going, and What Could Get in the Way

Customer Experience Matrix

Has anyone asked you recently about the past, present, and future of Customer Data Platforms? It’s eleven years since the term “customer data platform” appeared in 2013. What was new about CDP was that it was packaged software that was building a customer database. That's odd; people ask me those questions all the time.

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The Re-emergence (and Growing Importance) of Content Gating for GTM Programs

ANNUITAS

New Drivers for Content Gates Two recent trends are re-igniting the value of content gating: Google’s sunset of third-party cookies: With Google fully phasing out third party cookie usage in Chrome by the second half of the year , 2024 will be the year where third party cookies finally disappear in go-to-market programs.

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Turn your lackluster B2B content marketing strategy into a standout customer experience

Tomorrow People

Want to explore differentiation and give your content marketing strategy a kick up the ass? Differentiation is a fairly big word, and an even bigger task. Differentiation is crucial to sustaining relevance in your market and saving yourself from irrelevance. Is it differentiation? Well, marketers, get a load of this.