Case study: Why T-Mobile chooses Medallia for top-notch CX
ClickZ
OCTOBER 22, 2019
In this case study, we look into the work T-Mobile is doing with Medallia to improve their customer experience. When they were ready to implement Medallia, they onboarded all cross-functional partners including their retail, marketing, web, social media and messaging teams. This was another differentiator,” explains Vidal. “We
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