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Case study: Why T-Mobile chooses Medallia for top-notch CX

ClickZ

In this case study, we look into the work T-Mobile is doing with Medallia to improve their customer experience. When they were ready to implement Medallia, they onboarded all cross-functional partners including their retail, marketing, web, social media and messaging teams. This was another differentiator,” explains Vidal. “We

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Account-Based Customer Marketing – How to Stop the Sales Drop with Stronger Existing Customer Growth

Marketing Insider Group

As new business slowed (and in many cases came to a screeching halt) due to C-19, many companies have shifted their focus to existing customers. of companies report a gap in penetrating new business units or cross-selling/upselling. Articles were created in real-time for selling conversations rather than to gain brand awareness.

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11 Strategies to Level up Your Sales Game

Salesforce Marketing Cloud

Let’s face it: Hard sells and flashy demos can be effective ways to close. Not only will this help you build trust, which makes it easier to sell , but it will open the door to long-term relationships that can lead to upsells and cross-sells. Add case studies to help drive your point home.

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B2B SaaS Marketing: 11 Proven Strategies for Growth

Oktopost

This can be achieved through activities such as monthly newsletters, use case-specific tutorials, or exclusive content. You’re selling to organizations composed of, sometimes, thousands of employees, so a persona-based approach enables you to understand who the decision-makers you need to target are.

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6 key email programs to optimize before Q4

Martech

But study after study reinforces that when an acquisition form is up at the top, you get more registrations. But also look for ways to get more information from your subscribers that you can use in automations, copy in your welcome email, targeting and more to differentiate among your different groups of customers.

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Elevating Business Impact: The Business Case for Content Marketing

ClearVoice

So whether you’re here because you’re a content person looking to enhance your business case for more content dollars or because a content person wants you to understand their perspective on why content is (still) queen, you’ve come to the right place. At ClearVoice, we understand that not all people are content people.

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Myth Busters: 3 Sales Intelligence Assumptions Dispelled

DiscoverOrg

Technographic intelligence promotes new sales, upselling, and cross-selling opportunities. Historically, salespeople spend just 33% of their day selling. SDRs can’t often differentiate between list providers and sales intelligence provider without seeing a list of data points. Do you have any case studies?