How to Grow Your Business with Voice of the Customer
SendX
JULY 1, 2021
One site sends you a generic follow-up email reminding you to complete your purchase. This is why harnessing the power of Voice of the Customer is more important than ever. WHAT IS VOICE OF THE CUSTOMER? At its simplest, Voice of the Customer, or VOC, is about listening to the consumer. WHAT ARE THE ADVANTAGES?
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