Tomorrow People

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8 key tips for marketing to existing B2B customers

Tomorrow People

By using the past transactional data of existing customers, predictive analytics decide what a particular person is most likely to purchase next—and help you launch highly personalised cross-selling and upselling campaigns. For behavioural loyalty (what existing customers actually do), look for transactional data and purchase habits.

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How to pitch your GTM messaging to a full range of personas

Tomorrow People

Distribution: How do you deliver your product or solution once a customer makes a purchase? As indicated above, there are multiple personas to consider, each with different priorities, and each with a different level of influence over the purchasing decision. How do you communicate that difference to improve conversion?

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Move your operation forward along the digital marketing maturity curve

Tomorrow People

In our most recent research, companies that have achieved multi-moment maturity – the ability to deliver relevant content to consumers at multiple moments across the purchase journey – reported cost savings of up to 30% and revenue increases of as much as 20%." Boston Consulting Group (BCG).

Planning 218
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6 tips to increase product feature adoption

Tomorrow People

After all, the use of B2B products is rarely an individual’s decision; according to Gartner, a typical B2B ‘buying centre’ involves six to ten decision makers — it’s likely that the same people are also involved even after the purchase. For eligible products, this feature is the default choice for shoppers looking to make a purchase.

Features 156
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How does a company stand out in an existing market?

Tomorrow People

Once a customer has made a purchase, they will make a judgement on how they feel about your brand. According to Gartner, 77% of B2B buyers believe that making a purchase is time-consuming. Keep in mind that the way you want people to see your brand can be different to the way they actually see it. Brand responses.

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5 useful sources for capturing voice of the customer (VoC) data

Tomorrow People

In fact, 52% of B2B buyers say they’re definitely more likely to purchase from a brand once they’ve read their content. If you already have a group of customers who use your product or service, you may ask them in detail about their reasons for purchasing and ways your company can improve.

Opinions 156
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The comprehensive marketer’s guide to brand research

Tomorrow People

Understanding this is important because the way prospects position your brand has an effect on their long-term purchasing decisions. For instance, a tech brand may choose to create a map based on ‘features’ and ‘price’ (since they’re two attributes that have a large influence on their purchasing decisions).

Research 156