Report: B2B Marketers to Leverage Martech to Improve the Customer Experience
KoMarketing Associates
APRIL 12, 2023
As B2B marketers continue to invest in new marketing technology (martech) , research indicates that they intend to use it to improve the customer experience in the coming months. Modern recently released its “Digital Connections 2.0” report, and statistics suggested that the majority of B2B chief marketing officers (42%) intend to center their 2023 martech strategy around improving the customer experience.
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