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Are We Playing Hunger Games? Key Questions Confronting Inside Sales

ViewPoint

When I attend conferences, I usually come with a few questions in mind that I hope to get answered. But, when I attended the recent Leadership Summit put on by the American Association of Inside Sales Professionals (AA-ISP), I was reminded that sometimes questions can just lead to more questions.

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Salespeople Must Accelerate Response or Fail

ViewPoint

“The average install time takes a few hours, and we will personally take you on a tour to answer any questions you have. Our customer service experts will help you with those questions.”. As it turned out, the SE wasn’t available, but the manager was and she answered Steve’s questions. Why it’s important. “So,

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Listen more, talk less … and drive more revenue

ViewPoint

We teach them how to navigate an organization, we work with them on the anatomy of a call, we practice questioning (situation, problem and implication) … and we cover other ground that helps them be better sales prospectors. Set a comfortable tone and allow time and opportunity for the person on the other end of the line to think and speak.

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Cadence—Multi-touch, Multi-media, Multi-cycle Marketing Multiplies Results

ViewPoint

I have been trying to get to that person for two years. I welcome your questions and feedback. Here is a sample touch cycle, or cadence, for one client: Recently we delivered a lead to a client’s sales rep and he replied: “How did you ever get to this executive? How did you do it?” Well, the individual responded to voicemail #3.

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How to Blow $100,000 on a Lead Generation Campaign

ViewPoint

Before answering the question “What is a Lead” I will cover what I don’t think is a lead: A BANT qualified (or ANUM or any other formula) target: I still hear marketing and sales people talking about wanting BANT (budget, authority, need, timeframe) qualified leads. Environment questions help answer the following: Should we compete?

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Embarking on a sales lead generation project: What could go wrong?

ViewPoint

My answer to his question? And if this person was hesitant about escalating issues for fear of appearing weak, the effort (and investment) would not be worthwhile. I am open to your questions. We’d spent some time on the persistent yet professional cadence we employ. And to drive the leads needed to meet revenue goals.).

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What's it take to generate leads that fuel your forecast?

ViewPoint

Before addressing that question, let me ask another. Is it the person who signed up for your webinar this week? Is this a person with authority to buy? A hand raiser isn’t a real lead (that is, sales qualified) until they’ve had engagement with a representative of your company to find out the answers to the questions above.