article thumbnail

How to use Facebook Messenger for business

Sprout Social

billion users every month, Messenger can be an invaluable Facebook feature for your business. According to a Facebook-commissioned study , 61% of U.S No wonder brands are already taking advantage of Facebook Messenger to connect with their customers frequently, exchanging 20 billion messages each month. With over 1.3

Facebook 143
article thumbnail

The 13 Social Media Customer Service Stats You Must Know

Convince & Convert

On Facebook, this percentage is lower, as about 59% of users have reached out to brands on the website. More Customers Expect Faster Responses Now Customers expect brands to respond to their messages and complaints quickly. And the trends suggest that more customers want faster response rates. Image via Khoros 9.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Facebook for Lead Generation: An Overview of Lead Ads

NuSpark Consulting

Now, companies using the platform’s lead ads option can create promos that automatically populate their contact forms with users’ Facebook profile information. The idea has been well received, with Facebook Lead Ads increasing the exposure of advertisers, improving user experience and providing better conversion statistics.

article thumbnail

How to Run a Facebook Giveaway: A 6-Step Guide

Hubspot

of contest shares are done on Facebook ? Additionally, Facebook has over 2.7 Today, let's review everything you need to know about running a Facebook giveaway. Then, we'll discuss how to get started with your own Facebook giveaway. Facebook Giveaway Rules. The rules on Facebook giveaways are pretty simple.

Facebook 101
article thumbnail

Is Facebook Messenger the New Email? 3 Experiments to Find Out

Hubspot

Facebook Messenger boasts 1.2 Here are three ways we’ve experimented with using Facebook Messenger instead of email in our marketing, along with early results (Spoiler: Get excited). #1: 1: Using Facebook Messenger as a Content Delivery Channel. 2: Getting Event Attendees to Participate Through Facebook Messenger.

article thumbnail

5 Reasons the Right HubSpot COS Template Can Make or Break Your Marketing

SmartBug Media

Other webinar software platforms that integrate with HubSpot are ReadyTalkand Zoom. See which format solicits a better response rate for your audience. If you have a little budget, you can dabble in Facebook advertising to drive up the numbers without spending a lot. Promoting Webinars.

Hubspot 72
article thumbnail

After Recent Improvement, Deal Pipelines Shaky Last Week

Hubspot

Because the data is aggregated from our customer base, please keep in mind that individual businesses, including HubSpot's, may differ based on their own markets, customer base, industry, geography, stage, and/or other factors. Sales email response rates remained flat week-over-week. Zoom integration with HubSpot.