The 13 Social Media Customer Service Stats You Must Know
Convince & Convert
DECEMBER 6, 2023
13 Social Media Customer Service Stats You Must Know 1. On Facebook, this percentage is lower, as about 59% of users have reached out to brands on the website. Image via Sprout Social It’s a solid reason for businesses big and small to use social media management tools that can help you track and manage customer messages better.
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