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The 13 Social Media Customer Service Stats You Must Know

Convince & Convert

Did you know 61% of customers are ready to walk away after just one unpleasant customer service experience? This leaves no doubt that your company’s success largely depends on your customer support. And it’s exactly why you should focus on providing holistic customer service through social media.

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Social Media Marketing Goals and How To Achieve Them — Five Tips

Webbiquity

It helps you know how to balance increasing brand awareness, driving website traffic, and generating leads with enhancing customer engagement. Among other functions, these tools collect data from different social accounts and create custom reports that you can export and share with colleagues and stakeholders.

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Streamline Workflow with Powerful Content Automation Tools

Valasys

With automated content generation and distribution, businesses can maintain a consistent online presence, engage their target audience, and nurture customer relationships effectively. It involves using advanced algorithms and artificial intelligence to generate, curate, and distribute content across multiple channels.

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Marketing Insights from March 2020: Featuring WHO, Instagram, HubSpot, Bizzabo, and More

Martech Advisor

The platform is backed by the Google News Initiative and enables media companies and brands and organizations to host and curate their own VOD pages with content, and news video about the pandemic, for free. Another key point to note is that more than 35% of customers are attuned to brand marketing through email, SMS, and social ads.

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How I Became the Person Most Mentioned by Digital Marketers on Twitter

Convince & Convert

That happened to me – and you’re damn right I dad-milked that sucker – when it was announced last week that (among digital marketers) I am the most retweeted and most mentioned person on Twitter (PDF). How is Pharrell the #10 most mentioned person on Twitter among digital marketers? That guy is EVERYWHERE!

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Top 50 B2B Marketing Influencers On Twitter

Marketing Insider Group

Who are the top B2B Marketing influencers on twitter? To answer this question, I looked at a variety of factors including twitter followers, profiles that included “B2B marketing,” the focus of their tweets including the hashtag # B2BMarketing , as well as a variety of social scoring tools using the keyword. ET Thursdays.

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How to optimize your content publication process in Scoop.it

Scoop.it

These are the center of your content curation strategy. Enrich your curated content with insights. Select the topic you’re curating to. If you’re curating a lot of content all at once, you may want to stagger it throughout the week. In this search engine, you can set this up by excluding HubSpot’s domain.

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