B2B Marketing Traction

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New Buying Paradigm Not So New for High Tech Marketing

B2B Marketing Traction

What is even more amazing to me is that the book is still highly relevant for high tech marketing today; in fact, I believe it was a harbinger of today’s “new” buying paradigm that is made possible through social networking. I believe this is a sign of disruptive technology (Internet, Web 2.0)

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B2B Marketers Going Beyond Buyer Personas, Working with Sales

B2B Marketing Traction

Marketing must not only attract new prospects but also provide information and content for sales to convert them to customers. Recent surveys show that as much as 57% of the buying decision is done before buyers contact sales ( CEB Study of 1400 Customers ). The need for marketing to work with sales is more important than ever.

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Customer Loyalty, Your Brand and Revenue – The Perfect Storm

B2B Marketing Traction

Ongoing marketing to your customers must be done with a clear understanding of who they are, what they need, and how and what they may buy again. If, after a purchase, you start slamming new customers with more solicitations to buy more, you risk irritating your customer. This happened to me recently in two different instances.

Loyalty 100
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CMOs Need to Up Their CRM Database Game

B2B Marketing Traction

Now more than ever, marketing needs to work with sales to maintain an accurate customer relationship management (CRM) system that will serve both departments as they nurture prospective customers through the buying cycle. Buying cycle, you say? Yes, the buying cycle.

CRM 100
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Technology Marketing Has Always Had a Zero Moment of Truth

B2B Marketing Traction

Google came out with a new concept about how consumers buy things: the Zero Moment of Truth. While this may be relatively new for business-to-consumer buying, it’s always been present for buyers of technology. different sources (online and offline) before buying something. What is ZMOT? This is the Zero Moment of Truth.

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If There’s One Thing Constant About Marketing, It’s Change

B2B Marketing Traction

The Internet is the disruptive innovation that has changed how people buy things. Someone who wants to buy a product or service now has a whole world to shop in (online) or at least to investigate what they want to buy before they buy it. resources before making a buy decision. ( Disruptive Innovation.

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Why B2B Marketers Must Pull Up From Boring Product Marketing

B2B Marketing Traction

Because the buying cycle usually starts online (studies show that buyers are often more than 60% through the buying decision cycle before they contact your company), showing the “human-ness” of your company and brand online is critical. People want to see from whom they are about to buy! Sociability.