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Up your cross-sell game, with Zendesk’s Norman Gennaro

Rev

We see a common mentality around the cross-sell motion that it is the lowest hanging fruit possible in sales. I think a lot of people underestimate how hard cross-selling can be,” he says. It’s not just about signing up an existing customer for related or supplemental products.

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What is Lead Scoring for Marketing and What Are the Benefits?

Act-On

Senior manager visited your pricing page, downloaded a product comparison sheet, and watched a video demo? Once a lead crosses a predetermined threshold, they become a marketing-qualified lead (MQL) and your automation software hands them off to sales for one-on-one conversations. Imagine going on a blind date.

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Lead Scoring Model: Building a Framework to Drive Conversion

Act-On

There are clear steps you need to take to build and implement a lead scoring model: Assemble your cross-functional squad As we mentioned earlier, lead scoring is a team sport. Marketing Campaigns Manager, advises that product teams should be included in lead scoring. “If So loop in Product, because they will have those insights.”

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5 Ways B2B Marketers Can Use CRM for SaaS Customer Retention

Spiralytics

The process involves several key steps: Segmentation: CRM data can segment customers for more targeted communication strategies based on various criteria like Industry company size product usage patterns engagement history, etc. Integrate first-hand customer feedback in your CRM systems to capture, analyze, and act upon. to 3x faster.

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5 Essential Sales Enablement Best Practices to Speed Up Sales Cycles

Act-On

But first, they want to test potential solutions, so they schedule product demos. And a by-product of that alignment is information sharing. Are you retaining more of your customers, and equally important, are you cross-selling more relevant products and services? Check out how Act-On can help.

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The Value of Buyer Personas in Times of Uncertainty

Tony Zambito

Buyer insights and buyer personas act as a compass for business leaders in uncertain times. As a former head of strategy and sales, I knew that the old way of sales and product management/marketing thinking was not working. Usually, they come from people in organizations who are selling their wares. Do not believe the nonsense.

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Customer-Centric Growth: Unlock 7 Success Factors

Vision Edge Marketing

A recent PWC survey found that a consumer’s top reason for leaving a brand is typically related to experience — 37% say it’s because they had a bad experience with the product or service itself. Take Action : Create structured programs to capture, analyze, and act promptly on customer feedback.