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3 Ways to Take Your Self-Service Customer Service From ‘Meh’ to Marvelous — Quickly

Salesforce Marketing Cloud

To give customers this option, you can provide: A help center, also known as a knowledge base , where customers can search for answers to common questions. Make sure your help center has an accurate knowledge base Knowledge provides the key foundation to building out your self-service experience.

Service 59
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Knowledge management in the age of social media

Biznology

The displayed statistics reveal that as of April 2016, Facebook stands as the number one social network with 1.6 Efficient handling of these resources within an organization can be ensure by the use of knowledge base. The benefits of having a knowledge base are many. Social media trends. billion active users.

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Build an Online Portfolio to Demonstrate Your Salesforce Skills

Salesforce Marketing Cloud

You can get certified in AI and use your online portfolio to show what you’ve built with Einstein.

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Boost Your Video Marketing Strategy with the New YouTube Integration

Oktopost

You also have access to your YouTube channel subscriber base growth displayed as Followers in the Analytics. If you want to learn more about our YouTube integration, feel free to contact us or visit our knowledge base. The video metrics include impressions (as views), link clicks, comments, and likes.

Youtube 113
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How to create an effective LinkedIn Business Page in 6 steps

Sprout Social

On the navigation bar, click the “ For business ” dropdown to display multiple options. You should also note that the About section also displays your website, industry, company size, headquarters and specialties which include your company’s keywords. You need a personal account as an admin to create and manage your company page.

Linkedin 115
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What’s New with HubSpot’s SEO & CMS [2023 Update]

SmartBug Media

HubSpot's Knowledge Base Center HubSpot offers an extensive knowledge base center , where it answers a lot of commonly asked questions. It displays an easy, digestible format for marketers to view the main metrics at the top with additional features to dive deeper into the analytics.

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Customer Engagement Software Pricing Guide

TrustRadius Marketing

10 Knowledge base Email and social ticketing Ticketing trends Collaborative workflows Data centralization Freshchat 8.7/10 These include centralized customer data, knowledge base creation, and ticketing. You can set up a knowledge base to give customers a self-service option on your platform.