article thumbnail

Survey: 83% of Marketers Believe Personalization is a Key Differentiator vs. Competitors

KoMarketing Associates

Some marketers have already discovered the advantages of personalization, but new research shows that many are still lagging, and they are lacking a competitive edge as a result. As of the time of this survey, just 33% of marketers said that more than half of their digital marketing budget goes toward personalization.

article thumbnail

22 Live Streaming Statistics for B2B Marketers

Zoominfo

Whether it’s a friend live streaming their workout routine or a celebrity answering fan questions, the personal nature of live video is innately appealing.live. Today, we’ll let these live video statistics speak for themselves. We’ve compiled 22 live streaming statistics that will inform and evolve your B2B marketing strategy.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

These 36 Customer Service Statistics Reveal the Secrets of High-Performing Companies

Salesforce Marketing Cloud

Here’s a customer service statistic that will stop you in your tracks: 80% of customers say the experience a company provides is as important as its products and services. The same study reveals that 88% of customers say good customer service makes them more likely to purchase again. Table of contents Are customer expectations changing?

article thumbnail

Stand Out: Differentiating Your Construction Company From Your Competitors

Navigate the Channel

Just glancing at the statistics on building permits, housing starts, and housing completions right now can create some anxiety, as the housing industry balances consumers’ economic fears with reality and supply chains continue their slow crawl back from pandemic disruption. Your competitors can gain that advantage. Other factors matter, too.

article thumbnail

78 Customer Engagement Statistics

Zoominfo

For this reason, we put together a list of important customer engagement statistics to guide your customer engagement strategy. website, social media, mobile, in person) ( source ). 80% of consumers indicated they are more likely to do business with a company if it offers personalized experiences ( source ).

article thumbnail

41% of Marketers Rely on Both First- and Third-Party Data to Drive Personalization Efforts

KoMarketing Associates

Data and analytics are now driving many marketers’ personalization efforts, and new research shows that it’s been a mixture of both first- and third-party information that is helping them craft effective strategies. Identity is the core differentiator marketers need to deliver the total customer experience”. A total of 46% of U.S.-based

article thumbnail

Report: Only 33% of B2B Marketers Believe their Business Excels in Personalization

KoMarketing Associates

Although B2B marketers are excelling in terms of providing an optimal customer experience, new research shows that there is still room for improvement in regards to the content they are delivering and personalization efforts. Identity is the core differentiator marketers need to deliver the total customer experience”.