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See innovation differently: How social media holds the key to true differentiation

Sprout Social

The sharp, brand-defining edges of inspired ideas are often worn down in focus groups as innovation teams strive for mass relatability at the expense of deeper relevance with their desired audience. The post See innovation differently: How social media holds the key to true differentiation appeared first on Sprout Social.

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The comprehensive marketer’s guide to brand research

Tomorrow People

Yet, many B2B companies struggle to truly differentiate their brand. When performed correctly, it can help you uncover your most valuable differentiators (at least, in the eyes of prospective buyers, customers, and clients). There are a few things to keep in mind when hosting a focus group.

Research 156
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The comprehensive marketer’s guide to brand research

Tomorrow People

Yet, many B2B companies struggle to truly differentiate their brand. When performed correctly, it can help you uncover your most valuable differentiators (at least, in the eyes of prospective buyers, customers, and clients). Focus groups. There are a few things to keep in mind when hosting a focus group.

Research 156
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5 essential tips to clearly define your ideal target market

Tomorrow People

Previous customer surveys, interviews, focus groups. Some companies have multiple offerings aimed at only one segment (undifferentiated marketing), but others have separate segments for each offering (differentiated marketing). But other important sources may also include: Demographic censuses. Google Analytics. CRM platforms.

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How to Grow Your Business with Voice of the Customer

SendX

Customer Interviews / Focus Groups While customer interviews are one-on-one conversations with customers, focus groups include a small panel. If you’re learning that you’re losing business to a competitive product, include features that might differentiate it from the competition.

Business 360
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5 useful sources for capturing voice of the customer (VoC) data

Tomorrow People

This ultimately enables you to differentiate your company and drive sales. This can be a key differentiating factor for B2B buyers, which can help you reduce customer churn and improve satisfaction. Focus groups. For marketers, focus groups have one clear benefit: synergy.

Opinions 156
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Using Your Competitors’ Knowledge to Build Your Business

The Lead Agency

Conducting customer surveys, focus groups, or interviews aids in understanding consumer perceptions and preferences, providing valuable qualitative data. Integrating these tools empowers businesses to grasp the perceptions that consumers hold about their competitors, aiding in strategic decision-making for brand differentiation.