Webbiquity

MARCH 31, 2022

B2B marketers are expected to wear many hats. They need to manage their marketing budgets prudently and make sure every dollar is spent wisely. For B2B marketers, staying on top of the latest digital marketing strategies is not just a job requirement, but a matter of corporate survival. What about the customer experience?

Marketing Budget 289

Marketing Budget Enterprise Management Sales Management Work Management 289

SmartBug Media

MARCH 7, 2024

As an agency focusing on e-commerce marketing, we understand the importance of utilizing the latest technology to drive results for our clients. Klaviyo has been our trusted partner and continues to provide innovative solutions to help our clients reach their business goals.

Product 59

Product Marketing Management SMS Customer Satisfaction 59

Salesforce Marketing Cloud

JANUARY 17, 2024

The insurance industry is filled with potential, but companies remain stuck in old ways, leaving customers unhappy and disconnected. One in three customers switched providers last year, due to unsatisfactory insurance customer experiences. Let’s look at this through the lens of a typical customer. Let’s begin.

Paid Search Agency 116

Paid Search Agency Budget Programs Marketing Management Lead Ranking 116

Valasys

APRIL 22, 2024

In the competitive field of online retail, effectively engaging customers is critical to the success of any e-commerce business. Engaging customers goes beyond merely capturing their attention; it involves creating an experience that is both enjoyable and streamlined from beginning to end.

Customer Satisfaction 40

Customer Satisfaction Loyalty Tips Fulfillment 40

ClearVoice

MAY 10, 2024

Content transcends marketing. Marketing is too important to be left to the marketing department.” -David Packard HP Co-Founder Looking Beyond Marketing: Content’s Role in Your Entire Business Content is more than just a marketing tool.

Enterprise Management 52

Enterprise Management Cost per Lead Sales Qualified Leads Content 52

Heinz Marketing

JUNE 2, 2023

By Carly Bauer , Marketing Consultant at Heinz Marketing In today’s highly competitive business landscape, building customer loyalty and trust is paramount to the success of any organization. But how can businesses cultivate customer loyalty and trust?

Ad Building 57

Ad Building Loyalty Customer Satisfaction Word of Mouth 57

Heinz Marketing

SEPTEMBER 1, 2023

By Maria Geokezas , Chief Operating Officer at Heinz Marketing When it comes to effective customer-led growth (CLG) strategies, most efforts focus on customer service and support. You know, the drill: be nice to your customers, sort out their issues quickly, and they stick around forever.

Marketing Websites 98

Marketing Websites Marketing Automation Services B2B Thought Leadership Customer Satisfaction 98

Navigate the Channel

JANUARY 2, 2024

In the digital age, online reviews have become an integral part of consumers’ decision-making processes. These reviews provide valuable insights into products, services and businesses, enabling potential customers to make informed choices. Several factors can impact this perception: Businesses evolve and change over time.

Psychographics 65

Psychographics Transparency Customer Satisfaction WOM 65

Salesforce Marketing Cloud

NOVEMBER 30, 2023

Mobile commerce is the process of buying and selling goods or services using a mobile device, such as a smartphone or tablet. Untethering the shopping process from a laptop has created enormous benefits for shoppers and businesses. No matter what device a customer uses, shoppers want a simple and intuitive experience.

eCommerce 119

eCommerce Mobile Marketing Multi-Channel Customer Satisfaction 119

B2B Digital Marketer

APRIL 25, 2024

B2B Digital Marketer What Are Digital Sales Rooms? Our guest, Anne Slough, a veteran in sales strategy and digital transformation, brings a wealth of experience in integrating these tools to enhance customer engagement and streamline sales processes. Strategies for implementing digital sales rooms in your sales process.

Sales Cycle 52

Sales Cycle B2B Sales Marketing Automation Services Buyer's Journey 52

Cintell

JULY 3, 2018

Every B2B technology business wants to be focused on the customer, from marketing efforts to product innovation. Part of customer-centricity involves truly connecting with prospects before they become customers. Unfortunately, most vendors fall short in helping buyers through this process.

Buy 172

Buy B2B Vendors Transparency 172

Valasys

SEPTEMBER 12, 2023

Today’s fast-paced business world requires efficient management of customer relationships and sales orders to achieve sustainable success. Focusing on this aspect of their operations enables companies to not only satisfy their customers but also streamline processes, ultimately leading to higher profitability.

Enterprise Management 52

Enterprise Management Marketing Management Order Effectiveness 52

Scoop.it

JANUARY 11, 2024

era, B2B companies are struggling to get to the top of SEO rankings and stay at the top of potential customers’ minds. When a customer needs a specific problem solved, providers want to be the first name they think of Googling. Only with a strategy to build the brand across all channels can marketers create brand authority.

Work Management 77

Work Management Marketing Management Brand Identity Branding 77

Navigate the Channel

JANUARY 25, 2024

In the zip-paced world of marketing, one of the most transformative advancements of late has been the integration of artificial intelligence (AI) to enhance personalization strategies. At its core, AI-powered personalization aims to create a one-to-one marketing experience, making customers feel understood and valued.

Marketing AI 65

Marketing AI Personalization Ethics Privacy 65

Sana Commerce

NOVEMBER 10, 2023

At its core, digital commerce refers to the process of buying and selling goods and services using the internet and electronic devices. In the context of businesses, digital commerce involves the electronic exchange of goods, services, and information between companies and their customers, suppliers, and other business partners.

Enterprise Management 52

Enterprise Management Marketing AI Work Management Marketing Management 52

Oktopost

OCTOBER 26, 2023

Unlike other industries, the financial sector operates under the watchful eye of regulatory bodies such as FINRA, SEC, IIROC, FCA, and PRA, imposing strict guidelines on communication and transparency. By using employee advocacy, you not only reach these individuals, but you gain their trust through their connection with your employees.

Marketing Management 125

Marketing Management Service B2B Thought Leadership Thought Leadership 125

Marketing Insider Group

JULY 20, 2021

The complexity of the process gets in the way. Ineffective pricing means your company is risking lost revenue and lower customer satisfaction. Surprise fees, low-price tunnel vision, lack of customer segmentation, and ignoring competitors are common mistakes made in the B2B pricing process. But it shouldn’t.

Pricing 359

Pricing Price B2B Buyer Personas 359

Valasys

JANUARY 10, 2024

In this article, we delve into the transformative impact of Marketing Technology, or Martech, on the dynamics of car auctions, uncovering how it has become the driving force behind success in this competitive domain. This personal touch not only enhances user satisfaction but also encourages repeat participation in auctions.

Marketing AI 40

Marketing AI Transparency Customer Satisfaction Domain 40

FunnelEnvy

FEBRUARY 19, 2024

High-converting landing pages are strategic assets that transform curious visitors into engaged users and paying customers. They are part of strategic SaaS marketing campaigns that understand the different stages of the sales funnel. Click To Tweet Understand the importance of customer journey and intent.

Landing Pages 62

Landing Pages Top of Funnel Practices Demand 62

Rev

NOVEMBER 8, 2023

This helps you identify any weaknesses in your sales funnel , product features, customer service, pricing structure and more. For example, maybe lost deals were due to competitive pricing or an inability to deliver on key customer demands. From there, you can use this data to create better strategies for winning business.

Sales Management 78

Sales Management Analysis Top of Funnel Work Management 78

DealSignal

JANUARY 30, 2024

Lead generation is an essential step in any B2B sales process. But it’s not enough to simply have a list of leads: To truly succeed, businesses need to understand the needs and pain points of their target market and tailor their messaging accordingly. 84% of marketers consider generating leads their biggest priority.

Lead Ranking 52

Lead Ranking Marketing Automation Services Budget Programs Marketing Budget 52

Zoominfo

MARCH 28, 2018

The strongest brands have one thing in common– a loyal base of trusting customers. Trust is at the center of every business strategy– without it, you’ll struggle to, develop relationships, win business, and retain customers. Be transparent. Did you know 54% of customers say they don’t trust brands ( source )?

Brand Identity 178

Brand Identity Branding Zoominfo Transparency 178

Salesforce Marketing Cloud

FEBRUARY 16, 2024

“While commissions provide financial incentives, well-designed plans encourage salespeople to take a long-term, customer-focused approach for a mutually beneficial relationship,” he said. Consider the responsibilities for each position and balance that against your budget and current market rates. Who’s it for?

Marketing Budget 104

Marketing Budget Examples Practices Best Practices 104

Salesforce Marketing Cloud

DECEMBER 11, 2023

The past few years have brought new ways for marketers to connect with customers, but email is still a powerful way to engage. In fact, customers say email still is their preferred channel to interact with brands. The volume of sends is high because it’s driven by high customer engagement.

Email Marketing 116

Email Marketing Work Management Planning Marketing Management 116

Huptech Web

MAY 12, 2023

eCommerce returns can be a complex and costly challenge for businesses, requiring careful management and optimization to ensure a positive customer experience and minimize financial impact. As customers increasingly turn to online shopping, the need for a streamlined and efficient returns process has become more critical than ever.

eCommerce 52

eCommerce Practices Terms and Conditions Tips 52

SmartBrief - Marketing

AUGUST 23, 2023

Breakthroughs in generative AI solutions can inspire creativity, increase productivity, provide exceptional customer service, and improve overall efficiency. From content creation and marketing to product design and development, generative AI has the potential to transform businesses of all sizes. Is it to improve customer service?

Marketing AI 52

Marketing AI Small Business Marketing Generation Work Management 52

Vision6

OCTOBER 9, 2023

These errors could potentially wreak havoc on an otherwise meticulous and detailed email marketing campaign. Studies have shown that 85% of consumers state that a business’s history of being transparent makes them more likely to give it a second chance after a bad experience. Thank you for your patience as we work to regain your trust.”

Template 52

Template Tips Customer Satisfaction Paid Search Agency 52

Valasys

FEBRUARY 13, 2024

Artificial Intelligence (AI) has emerged as a powerful weapon in your arsenal, offering innovative ways to personalize experiences, analyze interactions, and predict future behaviors, ultimately leading to enhanced user engagement and customer retention. Then, use insights to refine the approach and reach peak performance.

Marketing AI 40

Marketing AI Customer Satisfaction Loyalty Demographics 40

Salesforce Marketing Cloud

SEPTEMBER 16, 2022

Figuring out how to hire and onboard employees virtually, implementing new modes of customer service, and understanding how to operate more sustainably are just a few of the complexities on the table. When employees feel psychologically safe, they are more creative, more productive , and more likely to extend empathy to their customers. .

Lead Ranking 98

Lead Ranking Lead Scoring Business Peer-to-peer 98

Binary Demand

FEBRUARY 15, 2024

.” – By Carly Fiorina, ex CEO of Hewlett-Packard [ps2id id=’intro’ target=”/]Business data serves as the cornerstone for making well-informed decisions, crafting precise marketing strategies, and achieving overall success in the B2B realm.

Enterprise Management 52

Enterprise Management Work Management Marketing Management Intent 52

Oktopost

MARCH 26, 2024

In a world where authenticity, transparency, and efficiency are not just valued but expected, direct communication between brands and their customers is the heartbeat of modern-day business. In parallel, when your customers feel heard, their satisfaction and loyalty increase, only fueling business growth.

Work Management 62

Work Management Peer-to-peer Marketing Management Top of Funnel 62

Salesforce Marketing Cloud

JUNE 14, 2023

Today’s buyers come to the sales process more informed than ever, looking for in-depth information specific to their needs. Not only will this help you build trust, which makes it easier to sell , but it will open the door to long-term relationships that can lead to upsells and cross-sells. The next step?

Work Management 95

Work Management Cross-Selling Marketing Management Marketing & Strategy 95

BenchmarkONE

DECEMBER 28, 2022

Businesses in every industry include upselling in their marketing strategy. Upselling is a powerful and effective marketing technique through which you target a customer who is already prepared to buy from you and then offer a more advanced product, service, feature, or upgrade. You’ve been upsold. . Quite well, in fact.

Marketing Automation Services 88

Marketing Automation Services Marketing Automation Automation Cross-Selling 88

Zoominfo

FEBRUARY 21, 2019

The strongest brands have one thing in common– a loyal base of trusting customers. Trust is at the center of every business strategy – without it, you’ll struggle to, develop relationships, win business, and retain customers. Be transparent. Did you know 54% of customers say they don’t trust brands ( source )?

Brand Identity 100

Brand Identity Branding Transparency Storytelling 100

Valasys

SEPTEMBER 5, 2023

It’s essential for converting prospects into customers and expanding a business. While lead generation can be challenging and time-consuming, there are effective methods and tools available to streamline the process. AI processes vast datasets swiftly, extracting valuable insights that inform strategic decisions.

Marketing AI 52

Marketing AI Lead Generation Lead Ranking Lead Scoring 52

Trade Press Services

OCTOBER 2, 2023

No matter what industry you are in, third-party validation and customer reviews are essential for building credibility and driving sales. B2C companies rely on customer reviews to establish brand reputation and social proof about their products and services. B2B businesses can benefit from reviews as well. Encourage reviews.

Ideal Customer Profiles 52

Ideal Customer Profiles Tips B2B Business 52

Salesforce Marketing Cloud

JANUARY 8, 2024

Some ecommerce trends and technologies pass in hype cycles, but others are so powerful they change the entire course of the market. AI is more than an ecommerce trend — it can make your teams more productive and your customers more satisfied. It’s how you understand your customers, make informed decisions, and gauge success.

eCommerce 76

eCommerce Marketing AI Trends Loyalty 76