What Facebook and Salesforce’s recent acquisitions mean for email
Liveintent
JANUARY 11, 2021
And Facebook acquired Kustomer, a CRM platform. But when it comes to interactions with brands and publishers, if anything, Slack is making email stronger. Facebook may be investing in chat apps like WhatsApp and Messenger. Even a giant like Facebook realizes that, as evidenced by its purchase of Kustomer.
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