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6 Tips to Scale Knowledge Base Content That Truly Helps Customers

BenchmarkONE

A well-conceived knowledge base can act as a useful virtual self-service portal for your customers. If you’re confused about why you should invest time and effort into creating one, look at the following statistics: As per Forrester , customers prefer knowledge bases over all other self-service channels.

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A Knowledge Base: The Sales Enablement Tool Your Business Needs

BenchmarkONE

A strong knowledge base tells your customers, your industry, and the search engines that you’re an authority in your field. While it might be time-intensive, putting together a knowledge base article on a topic related to the product or service you offer allows your sales team to do their jobs more efficiently.

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NetLine Academy Has Landed to Better Educate B2B Demand Generation Marketers

NetLine

All told, this equates to 37M+ different filtering variations within our Portal — clearly, a resource dedicated to educating our clients, prospects, and peers was sorely missed. Our hope is that by educating today’s B2B marketer more completely, they’ll be able to make more effective decisions tomorrow. That’s a lot of job parameters.

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8 Ways Ecommerce Content Marketing Influences Conversion Rates

Scoop.it

Content marketing is, without a doubt, one of the best ways to achieve this goal. So, how do you use content marketing to boost conversions? From curating content to appeal to specific segments of your audience to using it to inspire more purchases, here are the eight ways ecommerce content marketing influences conversion rates.

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Why Content Curation is Essential for Service Based Industries

Scoop.it

Do you think content curation is just another term for content creation? Content creation means creating and publishing new content on your blog, social media, or website for your own specific purposes. But here’s the deal with content creation. So, what’s a service-based business supposed to do?

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3 Ways Your Sales Team Can Repurpose Your Manufacturing Marketing Content

Brandpoint

Your content marketing strategy is a great driver of organic and social traffic. When it’s optimized for SEO to effectively reach and resonate with your target audience, it’s clear how your sales team can leverage your content to nurture the prospect and close the deal. Read more: How Does Content Marketing Drive Sales? ]

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How To Use Content Marketing To Increase Customer Success

BuzzSumo

Content marketing is not just meant to help you gain new customers. Instead, content marketing’s true purpose is to boost loyalty and retention. Educating and delighting your customers is the key to building long-lasting relationships with them. And one way you can ensure you are seen is through relevant, top quality content.