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Conversational analytics: How to use social listening for brand insights

Sprout Social

Within these tools, conversational analytics harnesses the power of customer conversations and discussions by identifying and tracking hidden brand insights. This market-driven, real-time intelligence empowers marketing teams to amplify brand reach in a targeted manner, spot emerging trends and gain competitive insights.

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Top AI use cases in marketing to elevate your 2024 strategy

Sprout Social

For example, Sprout analyzes social data using named entity recognition (NER) to identify and analyze competing brands and their content to provide you with actionable insights to improve your brand performance. AI tools extract competitor insights by using powerful semantic search and other AI algorithms from social listening data.

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Media Is The New Marketing: 7 Steps From Start To Millions | Webinar Recap

Parse.ly

Here’s what we learned: The sweet spot. When you look at building an audience that knows, likes, and trusts you, and that you can monetize, every one of us starts with the sweet spot. The sweet spot. Your sweet spot should fall between your expertise, your skills and knowledge, and what your audience desires.

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CRM Vs Email Marketing: Which Is More Suitable For My Business?

SendX

With it, you can launch marketing campaigns, save the contact information of your customers and potential customers, spot sales opportunities in your business and take note of issues that happened in the course of delivering service to your customer. What differentiates both? What are some examples of CRM tools?

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The role of AI in creating a more human customer experience

Sprout Social

In a world where social media and technology have leveled the playing field between brands large and small, leaders know the only true differentiator is customer experience (CX). Predictive analytics Predictive analytics understands patterns in customer behavior to anticipate future customer needs.

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Competitive monitoring: tracking the competition to stay ahead

Sprout Social

By keeping an eye on your competitors’ activities, you can learn from their wins and losses, develop foolproof strategies, better position your products and differentiate your brand. For example, you might anticipate a new product launch or business merger before it actually happens. Maybe you need to share more engaging content.

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The Best of B2B Marketing Exchange: 8 B2BMX 2023 Highlights to Watch This Year

Content4Demand

If you haven’t reserved your spot, these 8 B2BMX 2023 highlights might persuade you to book some last-minute travel. Building a More Intelligent Content Stack with AI, Automation & Analytics Tuesday, February 28, 10:45 a.m. Are We Ready to Trust the Machines? to 11:15 a.m. to 11:15 a.m. to 2:30 p.m. to 4 p.m.