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What Is Good Customer Service?

Salesforce Marketing Cloud

Good customer service is important — whether we’re receiving or providing it. But what is good customer service, anyway? Good customer service means meeting customer needs and expectations consistently. Our research found that 88% of customers say good customer service makes them more likely to purchase again.

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Top 10 Email Marketing Tips for Financial Services

SendX

Source: Freepik Is email marketing actually useful for financial services? Strengthen your business and stay in contact with your clients by upping your email game. Email marketing gives you the unique benefit of direct contact in a medium that’s still highly effective. The answer is a resounding yes. So use your assets!

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The Importance of Customer Service Analytics in 2022

Televerde

Customer service has never been more important for companies. As companies improve their customer service, they see positive results. Research shows that customer service influences decisions and word-of-mouth recommendations. What Exactly are Customer Service Analytics? What Exactly are Customer Service Analytics?

Analytics 114
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Inside Scoop: Learning from Equifax – How Sales Can Act on (and Anticipate) a Data Breach

DiscoverOrg

Having such sensitive information in the hands of hackers is a terrifying thought, but what makes it worse is that it could have easily been prevented. With the right information in-hand, savvy sales pros and marketers might have seen it coming. Each Scoop contains an important piece of information, including: Decision-maker moves.

Act-On 120
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The Key to Better Customer Service Operations? The Answer’s Hiding in Your Data

Salesforce Marketing Cloud

It’s a delicate balancing act. Let’s take a few minutes to review the principles of great customer service operations — and what you can do right now to take your organization to the next level. Get the details What is customer service operations, and why is it important? Unfortunately, that’s pretty rare.

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Effective Pest Control Website Design Solutions

Go Beyond SEO

It is essential to invest in a well-designed website that not only showcases your services but also drives growth and generates leads. It is essential to invest in a well-designed website that not only showcases your services but also drives growth and generates leads.

Design 78
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Why Marketing Needs to Own Demand Generation Right Out of the Gate

Webbiquity

Demand gen encompasses the sales, marketing and customer service actions that find, attract, convert, keep, and grow the value of customers. Lead generation is the “process of collecting a set of contacts from prospective buyers with a goal to nurture and qualify them as sales opportunities to grow the business.”. They are different.