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Decoding corporate communications: Functions, goals and skills

Sprout Social

The main functions of PR are: Manage a company’s identity in terms of vision and mission. Communicate the company’s corporate social responsibility efforts. PR needs have undergone a massive shift in the past few years, thanks to emerging technologies and changing media landscape. We hear you're all loving the song.

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Social media moderation: How to respond to world events

Sprout Social

Whether you’re in PR or a Social Media Manager, knowing how to navigate online interactions is important. Social media moderation is the process of controlling the wanted (positive interactions or information) versus unwanted (offensive or discriminatory content) on platforms like Facebook, Twitter or LinkedIn.

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Always Be Linking: 9 Places B2B Marketers Might Miss Link Building Opportunities

KoMarketing Associates

As I referenced in a recent post on dominating brand-based search engine results, third party sites such as business directories, software review sites, social media communities, and even hiring sites all can appear prominently for organizational searches. Contributed Community Activity. Community Events & Sponsorships.

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Twitter and Customer Service - Potential PR Nightmare

Anything Goes Marketing

Your company may have just started down the path of using Twitter as another communication channel. (If The question that you may be grappling with is this: How should Twitter be used for customer service? It even provides guidelines on the type of response. Now back to our story).

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Mastering Off-Page SEO: Boosting Your Website’s Visibility

Optinmonster

The assessment criteria outlined in Google’s Quality Rater Guidelines heavily depend on a website’s reputation outside of its own pages to determine its level of trustworthiness. Leverage local link building opportunities by partnering with local organizations, sponsoring events, or participating in community activities.

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When Does a Personal Social Media Post Become the Company’s Business? Adventures in the World of Social Media, Corporate Reputation & Blowback

Biznology

It’s every business leader’s nightmare: something an employee did on Twitter or Facebook or TikTok before joining the company, or perhaps in his or her off hours today, suddenly takes on a life of its own and becomes associated with YOUR brand, YOUR company, and YOUR values. What can a business leader do to avoid a similar fate?

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How to use brand safety tools to protect your brand’s reputation

Sprout Social

Twitter: Twitter’s Brand Safety Marketing Collection offers both technical and general advice on how to keep your brand safe on the network. These features allow you to keep Twitter a safe place for your brand and community. It could indicate a PR disaster is on the horizon or has already arrived.