Salesforce Marketing Cloud

MAY 8, 2024

Here’s a customer service statistic that will stop you in your tracks: 80% of customers say the experience a company provides is as important as its products and services. How are high-performing companies responding to these customer service trends? Are you using the right technologies to deliver what customers want?

Work Management 52

Work Management Statistics Service Companies 52

SmartBrief - Marketing

JANUARY 9, 2024

But now, these brands are being challenged by a new cultural paradigm with the power of influence now in the hands of the consumer, the community and the influencers who cultivate loyalty versus overnight fame. Doing more with less seems to be a common challenge agencies and brands currently face.

Marketing AI 52

Marketing AI Communities Paid Search Agency Ad Building 52

Zoominfo

NOVEMBER 29, 2023

That’s why it’s important for companies to understand the needs of their younger buyers to avoid costly customer discontent. The marketplace is not just about products or services — digital platforms, social influences, company values, personalization, and authenticity all matter to younger generations. Take the assessment today!

Buy 130

Buy Generation Peer-to-peer B2B 130

Act-On

APRIL 26, 2024

While these leaders come from different industries, company sizes, and backgrounds, a few common themes emerged. So let’s dive in — here’s what’s top-of-mind for these marketing leaders, along with some sage advice for their peers. Deal with the loss of third-party cookies. Marketing — in this economy?

Lead Ranking 192

Lead Ranking Privacy Marketing Automation Services Peer-to-peer 192

InsightSquared

JANUARY 8, 2021

Today nearly 80% of B2B sales interactions occur in digital channels—yet most companies still struggle to get a clear view of their revenue processes due poor CRM data quality, conflicting reports, competing cross-functional priorities, and an overall lack of visibility. Big news for revenue leaders!

Peer-to-peer 156

Peer-to-peer Top of Funnel Marketing Analytics Tools Digital Marketing Funnels 156

Sprout Social

AUGUST 26, 2021

It’s why we conduct market research every year to better understand what our customers want and uncover new business opportunities. But sometimes market research alone isn’t enough, especially when consumer preferences can change overnight. What is social media market research? Social media market research is also: Affordable.

Social Media 143

Social Media Research Social Marketing Media 143

Marketing Insider Group

DECEMBER 8, 2021

This makes it almost impossible for B2B and tech companies to reach this audience with relevant content. This makes it almost impossible for B2B and tech companies to reach this audience with relevant content. One of the most important steps in building an influencer program is research and analytics. Don’t worry.

Enterprise Management 311

Enterprise Management Marketing Strategy Marketing & Strategy Work Management 311

ClickZ

JULY 7, 2022

When you imagine the sort of companies who are successfully taking to TikTok, a publishing organization who have been around since the 1920s might not be too high up your list. When Penguin Teen first joined the social platform in October 2019, it built its social media on meeting their readers wherever they were and communicating with them.

Paid Search Agency 135

Paid Search Agency Peer-to-peer Companies Social Media 135

Strategic-IC

FEBRUARY 20, 2024

Customers that support you, value you, and refer you to their peers? Even more fascinating than the company’s focus – image retouching for fashion websites – is how it works at relationship-building with its online retail clients. And every company’s ICP will be unique – to its business model, product offering, and ways of working.

Ideal Customer Profiles 62

Ideal Customer Profiles Account Based Marketing ABM Communities 62

SmartBrief - Marketing

FEBRUARY 26, 2024

One of the most common – and effective – forms of regular email communication is in the form of a company newsletter. Litmus ) 18% of companies achieve email marketing ROI greater than $70 per $1 invested. Litmus ) 18% of companies achieve email marketing ROI greater than $70 per $1 invested. That is a 40x ROI.

Top of Funnel 118

Top of Funnel Newsletter Planning Peer-to-peer 118

Salesforce Marketing Cloud

FEBRUARY 12, 2024

What you need to know When we say “Salesforce ecosystem,” we mean the thousands of companies and organizations worldwide who run their businesses on Salesforce. They’re looking for knowledgeable Salesforce Administrators, Developers, Business Analysts, Salespeople, and more to run their companies successfully.

Demand 116

Demand Marketing AI Peer-to-peer Work Management 116

Aberdeen

MARCH 30, 2020

In fact, the oversimplified and literal approach that has been taken will limit your potential prospect pool by 20 – 60% depending on what you sell, your natural time to sale and the reasons why a company needs to buy your product/solution. If there is anything we have learned, it is how companies behave on their way to making a purchase.

Peer-to-peer 64

Peer-to-peer Research Intent Data Paid Search Agency 64

Stevens & Tate

MAY 3, 2023

Peer Recommendations More often than not, consumers will initially become aware of brands or their products and services through peer recommendations. Peer Recommendations More often than not, consumers will initially become aware of brands or their products and services through peer recommendations.

Marketing Funnels 96

Marketing Funnels Purchase Top of Funnel Peer-to-peer 96

Martech

APRIL 25, 2024

A genuine interest in their communities and charities, plus ways to give back or share their life experiences, provides an entry point for brand messaging that aligns with their aspirations. So, how can marketers reach this broad and profitable segment? And what messaging will most appeal to their unique perspective and values?

Television marketing 123

Television marketing Planning Paid Search Agency Peer-to-peer 123

Influitive

OCTOBER 11, 2015

Customer engagement is highly correlated to customer loyalty ,” says Aimee Lucas , Customer Experience Transformist and VP at the Temkin Group , a customer experience research and consulting firm. Marketers know that finding ways to increase customer engagement is good for the bottom line. Loyal customers draw in more customers.

Loyalty 279

Loyalty Peer-to-peer Ideal Customer Profiles Word of Mouth 279

Heinz Marketing

DECEMBER 14, 2023

We had the privilege of having an eye-opening fireside style chat with co-author Brent Adamson in our HM Inner Circle discussion– a tight-knit community for both current and past clients of Heinz Marketing. He dropped some not-yet and little-known details just for us. We can’t give it all away, but here are some highlights below.

Peer-to-peer 121

Peer-to-peer Demand Generation Agencies Paid Search Agency B2B Sales 121

Hubspot

JUNE 10, 2020

In 2020, many companies have needed to pivot to virtual conferences. Here, we've cultivated a list of seven companies hosting amazing virtual conferences. And, despite being virtual, the conference will still include opportunities to network and learn from peers in the industry. SaaStr Annual.

Conference 97

Conference Paid Search Agency Companies Peer-to-peer 97

Martech

SEPTEMBER 14, 2023

The companies range from mid-market startups to large public enterprise companies. Today’,’s prospects are still heavily influenced by the people around them, by companies they can trust, and by the recency of the wealth of information available. ” Here’s the problem with that mindset.

Marketing Analytics Tools 126

Marketing Analytics Tools Marketing Budget Enterprise Management Work Management 126

Bluetext

APRIL 8, 2024

Thankfully, the cybersecurity community offers a plethora of events where professionals can gather to share knowledge, network, and explore innovative solutions. The conference features briefings, trainings, and a bustling business hall where companies showcase their products and services.

Peer-to-peer 37

Peer-to-peer Brand Identity Branding Thought Leadership 37

Marketing Insider Group

JANUARY 24, 2023

This makes it almost impossible for B2B and tech companies to reach this audience with relevant content. One question on the minds of many B2B Marketers right now is whether we should be funding new approaches like AI, VR, AR, or maybe even Tiktok (good god, no!) My view is to always mainly focus on the stuff that works. Don’t worry.

Enterprise Management 200

Enterprise Management Marketing Strategy Marketing & Strategy B2B Marketing 200

Oktopost

NOVEMBER 22, 2023

Facebook: With the ability to refine your audience targeting with Facebook Ads and create Facebook groups for customer support, Facebook is another popular platform for B2B marketers to raise brand awareness and build an online community. And businesses recognize the power of social media in driving tangible results.

Social Media 117

Social Media Trends Media B2B 117

Litmus

APRIL 29, 2020

We believe in the power of data-driven industry research. Reliable industry insights help all of us benchmark our programs against our peers, identify trends, uncover opportunities for improvement—and ultimately, help push the industry forward. Offering virtual happy hours and other ways for community members to connect and network.

Customer Surveys 69

Customer Surveys Communities Peer-to-peer Thought Leadership 69

Litmus

APRIL 30, 2020

We believe in the power of data-driven industry research. Reliable industry insights help all of us benchmark our programs against our peers, identify trends, uncover opportunities for improvement—and ultimately, help push the industry forward. . Offering virtual happy hours and other ways for community members to connect and network

Customer Surveys 69

Customer Surveys Communities Peer-to-peer Thought Leadership 69

Top Rank Marketing

DECEMBER 8, 2023

How Do B2B SaaS Companies Determine Pricing? Report] 43 percent of software as a service (SaaS) leaders have said that they use competitive analysis for pricing research, with 34 percent turning to feedback from existing customers, while 14 percent utilize previous market research, according to newly-published B2B survey data.

Newsletter 126

Newsletter B2B Marketing Linkedin Studies 126

NetLine

MARCH 21, 2023

Our 2022 State of B2B Content Consumption and Demand Report for Marketers won a Killer Content Award (better known as a Finny) in the Research-Based category. It is the kind of research that people would expect to pay a whole bunch of money for. Demand Gen Report, the host of the event, has held the KCAs since 2012. It’s gigantic.

Research 52

Research Peer-to-peer B2B Content 52

Content Standard

JANUARY 3, 2019

Not long ago, geography and familial ties were the two main factors that created most communities. Communities as Content. The main benefit of a brand-hosted community is the participatory experience your audience enjoys. The main benefit of a brand-hosted community is the participatory experience your audience enjoys.

Communities 75

Communities Peer-to-peer Brand Identity Branding 75

Oktopost

AUGUST 10, 2023

While some businesses still put social media in the categories of brand awareness or community management exclusively, research claims that 75% of B2B buyers use social media to make buying decisions. Jump to Section Get to Know Your Audience Social Listening Sentiment Analysis Community Management Social Analytics Proven Strategies.

Social Media 62

Social Media Lead Ranking Sales Qualified Leads Peer-to-peer 62

Golden Spiral

APRIL 18, 2019

Understanding those needs requires significant initial and ongoing research to get the most valuable insights for your business. Thankfully, there are many reputable research firms, associations, and other outlets doing the hard work for you. Below are resources we recommend for your health IT product research. Virtual Lab.

Work Management 102

Work Management Marketing Management Research Organization 102

Buffer

APRIL 13, 2023

While a lot of people on the outside assume that social media managers are interns but in fact, owning a company’s social media profiles in today’s age is actually a very important role. At many companies, it has to be someone senior who is posting to those channels. Own community management.

Social Media 96

Social Media Peer-to-peer Media Ad Building 96

Sprout Social

DECEMBER 5, 2023

Meet our experts Kikora Mason Laurise McMillian Greg Rokisky Cassandra Blackburn Algorithm Name: Kikora Mason Pronouns: She/Her Company: JPMorgan Chase Title: Vice President, Community—Chase Social Media Bio: Kikora Mason currently oversees social listening and community management strategy at JPMorgan Chase.

Social Media 120

Social Media Paid Search Agency Media Advertising Agencies 120

6sense

DECEMBER 1, 2021

Editor’s Note: CMO Coffee Talk is an open space for more than 1,300 CMOs to come together weekly with their peers and discuss timely, crowd-sourced topics. In the past, I’ve said that early-stage companies must earn the right to invest in brand by first focusing on demand. Insights from Benchmark Research on Brand Impact

CMO 62

CMO Peer-to-peer Budget Programs Organization 62

Sword and the Script | B2B

AUGUST 15, 2023

B2B buyers say they want quality content that demonstrates you understand their industry, and their company and helps them to build a business case to buy your tech product One of the reasons content marketing is so important to B2B companies is the fact that the last person a buyer speaks to is a salesperson.

Marketing Management 76

Marketing Management Vendors Studies Top of Funnel 76

Martech

OCTOBER 11, 2021

“Customers will know that they can rely on us when things go wrong and that could be a deciding factor in them deciding to stay with us rather than go elsewhere.” ” We were talking to Gemma Cipriani-Espineira about the reason she re-branded her support team as the department of Customer Love.

Ideal Customer Profiles 98

Ideal Customer Profiles Work Management Peer-to-peer Marketing Management 98

Customer Experience Matrix

JULY 3, 2013

More puzzling was Venntive’s decision to include a full accounting system and a community management features such as private discussion forums, Wikis, events, and custom fields for groups within its database. And community management – well, that just doesn’t have much to do with how most small businesses operate.

Small Business Marketing 120

Small Business Marketing Marketing Automation Services Communities Lead Ranking 120

Salesforce Marketing Cloud

SEPTEMBER 11, 2023

During this keynote, Tableau leaders, product experts, customers, and community members take the stage to talk about data in the AI era. But the success of AI depends on an effective data strategy, data governance, and security. Reimagining Analytics for the AI Era AI is changing everything.

Peer-to-peer 105

Peer-to-peer Ethics Enterprise Management Merchandising 105

Influitive

AUGUST 3, 2015

With the wide array of technology options available, and the ability to easily get opinions from peers online, buyers have a lot of choice and information at their disposal. The study found that 80% of respondents were doing more research, and, as a result, 53% said the purchasing cycle had increased in length from the year prior.

Peer-to-peer 100

Peer-to-peer Marketing Report Buy Process 100

GrowPowerful

MARCH 14, 2023

Companies beginning their journey to become marketing-driven have many opportunities to create a compelling mix. Many companies also understand the power of inbound by using SEO. These companies are no longer saying that they don’t have the budget for these activities. What is the Unique Reason Why Your Company Exists?

Paid Search Agency 52

Paid Search Agency Companies Contingency Planning Peer-to-peer 52