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Forrester B2B Summit 2023: Accelerating Growth through Customer-Obsessed Strategies and Emerging Technologies

Terminus

Forrester’s B2B Summit North America proved to be an invaluable gathering for B2B sales, marketing, and product leaders. So great Forrester is bringing back the importance of “customer value” front and center, as it can get lost with enterprises wanting to exceed the bottom line and shareholders’ wealth. “So

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Forrester B2B Summit 2023: Accelerating Growth through Customer-Obsessed Strategies and Emerging Technologies

Terminus

Forrester’s B2B Summit North America proved to be an invaluable gathering for B2B sales, marketing, and product leaders. So great Forrester is bringing back the importance of “customer value” front and center, as it can get lost with enterprises wanting to exceed the bottom line and shareholders’ wealth. “So

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A Double Take on the Forrester New Wave: ABM Platforms

6sense

The Forrester New Wave report lists 14 ABM platforms that matter the most and how they stack up. Forrester says: “6sense announced its acquisition of ZenIQ on April 11, 2018. 6sense was recognized as a leader in the predictive space in the Forrester Wave: Predictive Analytics Platforms for B2B marketers, as seen below.

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Research Strongly Supports Shifting to a “Converged Growth,” B2B Go-to-Market Organizational Model, Led by a Chief Growth Officer

ANNUITAS

Forrester : “Organisations [sic] that are pivoting and turning the focus of their operations, technology and go-to market messaging to centre [sic] on the customer are twice as successful, and they enjoy longer customer retention, higher brand recognition, and even improved employee retention.” This results from a.)

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Why ZoomInfo Chat is the next-generation conversational marketing solution

Zoominfo

In a Forrester Opportunity Snapshot commissioned by the chat platform Ada , respondents noted that their chatbot platforms lack important functional capabilities, as seen in the graphic below: Source: Forrester Without these capabilities and high-quality data, sales teams that implement chat can be overwhelmed by poor-quality leads.

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Study: B2B Marketers Remain Focused on Customer Acquisition

KoMarketing Associates

The “B-to-B Loyalty Report” from Merkle shows that most B2B marketers (75 percent) are focused on acquiring new customers. Over time, resources that deliver long-term value become more important, especially if they are built on customer-centric services and guided by B-to-B seller expertise,” wrote the authors of the report.

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Conversational Marketing: How Chat Can Turn Visitors into Buyers

Zoominfo

Analysts at Forrester Research call this approach content contextualization , noting that “marketers must be able to respond to customers in real time with content that motivates the next best action.” Marketing teams spend a huge amount of time and money to find out what motivates their prospective customers. Start a conversation.