[ON-DEMAND WEBINAR] Build a Data-Informed Customer Retention Strategy in 2022
Porch Group Media
DECEMBER 2, 2021
A 5% increase in customer retention can boost profits by 25% to 95% and almost 65% of a company’s business comes from repeat customers. However, while 44% of businesses focus on customer acquisition, only 18% focus on customer retention. Companies who prioritize customer experience see over 1.5x
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