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5 Ways Content Can Boost Customer Loyalty

Content4Demand

Most of us are familiar with the stats regarding the cost of acquiring new customers. Most people enjoy being asked for their opinions, and many customers welcome the opportunity to earn some positive public relations by putting their business front and center. The VIP Treatment. Make your customers feel special whenever you can.

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5 Best Practices for Implementing an Employee Advocacy Program

Oktopost

While we love talking about the benefits of loyal and engaged customers in generating more brand loyalty and revenue, what about the untapped potential of engaged employees? The power of social proof stems from the fact that people trust other people’s opinions more than they tend to trust faceless business entities.

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Customer Advocacy: The Biggest Shifts Happening in Marketing Strategy

SmartBug Media

This isn’t yet another end-of-year prediction piece, but rather an opinion piece. Here’s my opinion on what we should plan for as we face some of the biggest shifts in marketing strategy our industry has ever seen, specifically related to customer advocacy. User Group Strategy. Go hybrid for your regional user groups.

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8 ways customers interact and engage with your brand on social

Sprout Social

Every time you reply to a customer on social, you’re actively demonstrating that you care about their opinions and feedback. These stats are crucial to understanding the effectiveness of your social media customer engagement strategy. Acknowledgment goes a long way toward strengthening brand loyalty.

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Writing About People: Tips for Stronger Interviews, Quotes and Testimonials

ClearVoice

How you quote, source and write about people in your content marketing projects has the ability to enhance your brand’s reputation and move consumers through your sales funnel with more grace and loyalty. People who offer an opinion. Separate fact from fiction, opinion and propaganda. People you interview and quote.

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5 Things I Learned About Digital Marketing in 2015

KoMarketing Associates

In fact, there are hundreds of stats out there around the idea of trust and brand loyalty. Fortunately, or unfortunately, SEO has evolved into many things and while there have certainly been arguments made about what SEO is or is not, in my opinion, SEO now goes beyond technical website changes, keyword research, and link building.

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Want to be Trusted? Here’s a Crash Course in Brand Journalism

Content Marketing Institute

Identity Matters: How Content Strategists Build Trust and Loyalty. Follow the trail to vet the stat and you’re likely to find, it’s: Misquoted or misinterpreted. And the stat was bad when first cited in 1990. Here are four ways your team – like real journalists – can earn readers’ trust. Name your sources. Cite all your sources.