Rev

AUGUST 23, 2023

One method of supercharging growth (and used to success by companies like Slack and Candidly) is product-led growth (PLG). Let’s find out if product-led growth is right for the next edition of your B2B RevOps playbook. They gain hands-on practice with your product or service and get hooked at the outset. Sections: What is it?

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Product Marketing AI Customer Satisfaction Lead Ranking 78

SnapApp

DECEMBER 4, 2015

This week we want to highlight one of our favorite resources: the SnapApp Knowledge Base. Thus, we do our best to ensure the Knowledge Base is your go-to spot for help. Read on to find out how to access the Knowledge Base, its sections, and what to do if you still can’t find an answer. Let us know!

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Knowledge Base Paid Search Agency Marketing Automation Services Template 48

SmartBug Media

NOVEMBER 9, 2023

HubSpot has been our trusted partner and continues to innovate with new and improved products that drive results for our clients. This blog post will explore the latest product updates and how they can benefit your business. Get ready to stay ahead and take your digital and inbound marketing strategy to the next level!

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Hubspot Product Industry CMS Paid Search Agency 59

Martech

MARCH 30, 2023

Here is a roundup of the AI-powered martech products, platforms and features announced this week, grouped by function. While it has been a part of many products for some time, ChatGPT’s launch made the topic white hot. Syndigo’s SmartPrompts accelerates content creation for product detail listings. Why we care. Get MarTech!

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Marketing AI Ideal Customer Profiles Features Product 107

Martech

FEBRUARY 19, 2024

Team members can effortlessly share and discuss task-specific details within the platform, boosting productivity and alignment. This knowledge base should include guidelines on: Figuring out when to use the work management tool versus other tools to make sure everyone on the team is on the same page.

Work Management 124

Work Management Marketing Management Resource Management Allocation 124

SmartBug Media

JANUARY 28, 2020

The result is not only a more productive workforce, but more resilient team members leading richer, fuller lives. Researchers have also set out to tackle this emerging question of physical Vs. remote worker productivity, and the results didn’t disappoint. The time savings are good for morale.

Product 105

Product Work Management Marketing Management Barriers 105

nDash

MARCH 30, 2020

And like you, we’ve done our best to be productive during this time. New Knowledge Base. As our user base grew (exponentially) this past year, the need for a more organized, robust knowledge base became strikingly clear. Company & Product Updates (March 2020) appeared first on nDash.com.

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Product Companies Knowledge Base Deliverability 52

Salesforce Marketing Cloud

JANUARY 23, 2024

They understand your product or service and know how to quickly address common customer issues and questions. They’re also your go-to for information when your knowledge management system isn’t organized in an effective way. You can use generative AI to turn both structured and unstructured knowledge into a new knowledge base article.

Work Management 104

Work Management Customer Satisfaction Knowledge Base FAQ 104

Brandpoint

MARCH 5, 2019

Launching a product or service is an exciting time for a marketing department, but there are a lot of moving parts and planning to be done well before launch date — especially when it comes to your content creation and distribution strategy. Product highlights. A webpage about your new product is a must.

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Press Product Screencast FAQ 69

Marketing Insider Group

AUGUST 21, 2023

Use Natural Language Search & Generative AI in Your Knowledge Base Natural language processing has been around for many years. What this means for your CX strategy is that self-help databases (principally knowledge bases, but other resources as well) are ripe for natural language and generative AI deployment.

Marketing AI 192

Marketing AI Marketing & Strategy Top of Funnel Resource Management 192

Hubspot

JUNE 26, 2019

Who helps create content that excites consumers about new and/or updated products, like the Volkswagen bus, to the point they want to buy them? Product marketers. So, what makes product marketing unique? Product Marketing vs. Conventional Marketing. Product marketing is actually part of conventional marketing.

Product 101

Product Buyer Personas Work Management Paid Search Agency 101

Marketing Insider Group

SEPTEMBER 7, 2021

What follows is our no-BS blogging strategy for SaaS products. Maintaining timely content is essential in the SaaS industry where products change often. The truth is that SaaS products are extremely valuable to the companies who need and use them, but they’re not the most exciting products out there. Knowledge bases?

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Top of Funnel Product Work Management Marketing & Strategy 62

Sprout Social

JANUARY 11, 2024

Strong service leads to longer-term customers, positive word-of-mouth and a more productive team. These tools can break bottlenecks, boost productivity and delight customers at crucial moments. Having all of your customer interactions across social media in one place is a game changer when it comes to productivity.

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Enterprise Management Work Management Software Service 86

Salesforce Marketing Cloud

APRIL 10, 2024

To give customers this option, you can provide: A help center, also known as a knowledge base , where customers can search for answers to common questions. Make sure your help center has an accurate knowledge base Knowledge provides the key foundation to building out your self-service experience.

Service 59

Service Allocation Knowledge Base Customer Satisfaction 59

Liveintent

AUGUST 22, 2018

On Thursday, August 16th, Product Specialist Tyler Mattis hosted a webinar on LiveIntent reporting features, including new reporting navigation, new metrics, and a sneak peek at upcoming features. You can also find a link to LiveIntent’s Reporting Overview in Knowledge Base here.

Class 48

Class Product Knowledge Base Webinar Metrics 48

Sprout Social

JANUARY 10, 2024

However, complaint management can also be a growth opportunity, providing insights to improve your products, services or customer experience. Lastly, integrated complaint management software and searchable knowledge bases will ensure your agents have all the customer information they need in one central place.

Work Management 106

Work Management Branding Brand Identity Customer Satisfaction 106

Biznology

FEBRUARY 20, 2017

Efficient handling of these resources within an organization can be ensure by the use of knowledge base. The role of an efficient knowledge base management is not just limited to storing the practices but also to identify the best ones and develop an efficient way to put them to effective use to help the stakeholders.

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Enterprise Management Work Management Marketing Management Social Media 146

Salesforce Marketing Cloud

OCTOBER 31, 2023

For example, automation can help your support teams by answering simple questions, providing knowledge base recommendations, or automatically routing more complex requests to the right agent. You can include a contact number or links to knowledge base articles so they know what to do next. Run the numbers

Work Management 119

Work Management Autoresponders Automation Service 119

Martech

APRIL 26, 2023

In addition to the generative AI content assistant and ChatSpot alpha product, HubSpot’s March releases include pop-up CTA tracking in campaigns and adding event data to customer journey maps. Join the waitlist for both products here. That process was difficult to maintain and often resulted in emails sent to contacts by mistake.

Knowledge Base 98

Knowledge Base Hubspot Validation Landing Pages 98

Sprout Social

APRIL 17, 2024

With personalization capabilities, your chatbot can accurately represent your brand while providing customized user experiences, enhancing interactions and making them more productive and engaging. HubSpot HubSpot is a leader in marketing and sales platforms, offering a versatile chatbot builder as part of its Service Hub product.

Paid Search Agency 101

Paid Search Agency Marketing AI Work Management Marketing Management 101

Metadata

MAY 11, 2021

Part of this is on the product side. Anyone in product knows how this goes. We don’t have a gigantic product team at Metadata. You’re probably asking yourself: Why would the product team at Metadata prioritize LinkedIn’s Conversation Ads over other new features? Our product team ran into a few hiccups along the way.

Paid Search Agency 52

Paid Search Agency Conversion Ads Product 52

Salesforce Marketing Cloud

NOVEMBER 3, 2023

Do not expect the LLM to be your source of truth because it’s not your knowledge base.” When you pull information from your own knowledge base , you’ll have relevant answers and information at your fingertips more efficiently. They might be information about customers or products.

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Generation Lead Ranking API Knowledge Base 127

Biznology

NOVEMBER 16, 2020

In other words, your product development, customer support, sales, and marketing departments work in isolation, without sharing customer data. No matter if it is your website’s knowledge base, live chat software, email support, or call center, always ask customers for feedback. Personalize Customer Experiences in Real-Time.

Work Management 197

Work Management Marketing Management Service Ideal Customer Profiles 197

Martech

JANUARY 18, 2024

The partnership allows users to onboard the Ada AI Agent to the Dixa Knowledge Base, analyze and coach the AI Agent’s performance, and handoff to a specialized agent within Dixa’s platform. Constructor’s AI Shopping Assistant is a conversational product discovery tool that creates personalized and optimized recommendations.

Marketing AI 110

Marketing AI Advertising Agencies High Quality Lead User-Generated Content 110

Salesforce Marketing Cloud

MARCH 19, 2024

Get service articles selected just for you, in your inbox Sign up now Stay one step ahead of industry trends The Serviceblazer Community serves as a real-time information hub where members can access the latest updates on Salesforce products , industry trends, and emerging technologies like generative AI.

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Communities Peer-to-peer Work Management Thought Leadership 135

Martech

NOVEMBER 2, 2023

Sonic Foundry’s Vidable is a secure video knowledge-base platform designed to accelerate the distribution of content and improve the usability and value of enterprise video libraries. Vidable Transformations offers automated content enhancement capabilities to improve the production quality and accessibility of video.

Digital Asset Management 116

Digital Asset Management Enterprise Management Multi-Channel Paid Search Agency 116

Salesforce Marketing Cloud

JULY 19, 2023

Beyond answering common questions, these chatbots can greet your customers, serve up knowledge base articles, guide them through common business processes, can send out a field technician for field requests, and can route more complex questions to the right person. This is especially true when the AI pulls from CRM data and knowledge.

Marketing AI 52

Marketing AI Work Management Marketing Management Service 52

Albacross

OCTOBER 29, 2019

That’s the reason sales team needs to be extremely productive and on top of their game. The more efficient and productive your sales executives are, the higher your sales figures will be. Here are eight ways to increase the productivity of your sales team: 1. But with only 36.6% Create an Effective Onboarding Process.

Product 51

Product Ideal Customer Profiles Sales Qualified Leads Marketing Automation Services 51

FunnelEnvy

JANUARY 8, 2024

Experiences such as virtual reality product demos, interactive webinars, and personalized online journeys can enrich a digital-first sales process. The goal is to generate interest in the product through content marketing (like social media and blogs), SEO, and digital advertising. Not sure how you can make all that happen?

Marketing AI 62

Marketing AI B2B Sales Top of Funnel Demand Generation Agencies 62

Marketing Insider Group

APRIL 22, 2021

We’ve organized the tools into ten main categories: marketing, sales, data, customer support, project management, productivity, back-office, social, employees, and learning. Use Modus to onboard and train sales reps with relevant content, presentations, product information, and buyer data. Productivity Tools for Startups.

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Startups Marketing Budget Budget Programs Tools 363

Seismic

MARCH 12, 2024

Our internal teams collaborate to share best practices, and develop functionality that increases efficiency and productivity, while maintaining compliant and complex processes and workflows. While we drive for today’s success, we look for tomorrow’s opportunities (and challenges).

Work Management 104

Work Management Marketing Management Service Contingency Planning 104

Martech

MARCH 23, 2023

With so many new AI products coming out, it can be hard to keep track of them. To help with that, here is a roundup of recent AI-powered martech products, platforms and features to hit the market, grouped by function. It builds personalized product listings without preloaded product descriptions or information inputted in the back end.

Marketing AI 110

Marketing AI Paid Search Agency Training Search Engine Marketing 110

Bannersnack

FEBRUARY 7, 2022

With over 13 years of experience in this industry, we were confident our knowledge base was solid. We released our product in a pandemic, and it […]. We believed we could do great things for the advertising industry, but we needed to be born first. We didn’t know how the world would react to us, but we had hope.

Knowledge Base 98

Knowledge Base Advertisements Advertising Ad Building 98

TrustRadius Marketing

OCTOBER 27, 2022

Enterprise Knowledge Bases. If you have many product lines or offer software with diverse capabilities, you need to be very clear about the solutions you can provide. Product trScore Pros Cons Adobe Experience Manager 7.9/10 These complementary products use CRM data to improve customer service and the user experience. .

Enterprise Management 96

Enterprise Management Digital Asset Management Marketing Budget Marketing Automation Services 96

Salesforce Marketing Cloud

JANUARY 17, 2024

Get articles selected just for you, in your inbox Sign up now Stay one step ahead of industry trends The Service Trailblazer Community serves as a real-time information hub where members can access the latest updates on Salesforce products , industry trends, and emerging technologies like generative AI.

Work Management 132

Work Management Peer-to-peer Service Communities 132

SnapApp

JANUARY 31, 2017

A New Product (LeadREV). . . The highlights above only scratch the surface of what was added to the product in 2016; SnapApp clients can check out all the details in our Knowledge base. Last year was a big year in the evolution of the SnapApp platform (we even won an award ). Let’s look at a few highlights.

Product 48

Product Knowledge Base SEO Design 48

ClickDimensions

OCTOBER 19, 2023

Being consistent in your brand’s messaging, product or service quality, and customer interactions will lead to your customers trusting your brand. When customers know what to expect in terms of product delivery times, service quality, or any potential delays, they can plan accordingly.

Ideal Customer Profiles 96

Ideal Customer Profiles Ad Building Word of Mouth Marketing Management 96