What do clients crave from ad agencies? Creativity and authenticity
illumin
OCTOBER 23, 2023
Ad agencies are working in a competitive market. Not only is it difficult to earn customer trust, it’s difficult to secure client’s in a market with so much choice. Brands look for several key indicators when selecting an agency partner, but one of the most important deciding factors is the creative potential of an agency. An article by Sara Lebow for eMarketer describes creative execution as “the No. 2 most important factor for US brand-side marketers when selecting an agency.
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