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Improve Close Rates with a More Personal, Differentiated Sales Conversation That Stops Sales Drops

Marketing Insider Group

Studies by Forrester Research revealed that salespeople who create a buying vision end up winning out against the competition about 74% of the time. And, it’s because IT is not aligned with operational and customer needs as most software providers and implementation partners are just simply fulfilling requests.

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How to Validate Your Messaging and Positioning to Vet Your Story | What’s Your Edge?

Vision Edge Marketing

A successful story demands more than creative flair—it requires rigorous research , customer-centricity, and validation. Business too can harness the power of validation research, a form of feedback and testing, to ensure key messages resonate with the intended customers and prospects.

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In a World Run by AI, The Best Data Wins

Customer Experience Matrix

Most research I’ve seen agrees with this Hubspot report that marketers’ top application for generative AI has been content creation (48%), followed closely by data analysis (45%) and learning how to things (45%). While that’s great in many ways, it also means that better marketing will no longer be a competitive differentiator.

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Why Your Product Is Not What You Sell

Marketing Insider Group

Psychologist Abraham Maslow classified these needs into five categories that you can see in the graph below: Image Source Anything you sell should fulfill a fundamental need. You can only succeed when you fulfill needs, adapt to the times, and understand that your product is not what you sell.

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Your Commerce Team Can Do More With Less – Our Research Shows How

Salesforce Marketing Cloud

Give them flexible payment and fulfillment options. Data from the State of Commerce report show that inflation and supply chain issues are driving the need for convenient, flexible payment and fulfillment options. Nearly all B2C sellers offer at least one type of fulfillment option currently or plan to within the next two years.

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96% of Marketers Say New Innovations Stemming from COVID-19 are Here to Stay

KoMarketing Associates

As a result of the COVID-19 pandemic, many marketers have been forced to shift their goals and strategies, and new research suggests that their changes are here to stay. Forty-two percent have developed a new transaction fulfillment capability, while 39% have added a new marketing channel.

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Differentiate Your Brand with Customer Experience

PureB2B

In addition, a recent Walker study suggests that by 2020, CX will overtake price and product as crucial brand differentiators. The Journal of Consumer Research has proven that more than 50% of CX is based on emotions that help shape decisions. CX is defined as the customers’ perception of how a business treats them.