Remove government terms
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Why Agile CRM integrations are better than Waterfall

Valasys

However, the development of CRM software is fairly new. Keeping in view the dynamism of B2B businesses and the overarching influence it cascades in the client acquisition, lead nurturing, sales conversions and client retention, there are several reasons to prefer agile CRM integrations over the waterfall. Agile CRM Integrations.

CRM 98
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Ana Mourão: Spotlight on the expert

Martech

For more than six years, MarTech contributor Ana Mourão has been a leader in digital engagement, data architecture, CRM and CDP at the brand. She is currently global customer CRM senior manager and CDP advisor. Q: You studied in São Paulo. Is that where you are from? A: Yes, I am Brazilian, correct. That really piqued my interest.

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Rethinking content governance in the era of generative AI

Martech

CRM and marketing automation platform (MAP) vendors are embedding genAI capabilities into their existing applications, and so are Microsoft and Google in their general-purpose productivity suites, Office and Workspace. This functionality is widely accessible in beta releases, even their free CRM options. That’s changing rapidly.

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Report: Marketing and Sales Professionals to Team Up, Clean Up Data

KoMarketing Associates

In terms of existing data and analytics practices, most marketers and sales professionals (41%) say that they perform manual maintenance based on data governance rules. About 92% of respondents said that their CRM and the data in it is “important” or “very important,” highlighting the need for better data hygiene.

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CDP Overview: How We Got Here, Where We're Going, and What Could Get in the Way

Customer Experience Matrix

It’s eleven years since the term “customer data platform” appeared in 2013. But there was initial skepticism about whether it was a legitimately separate category or just another name for existing technologies such as CRM, data warehouses or DMPs. Most recently, we’re seeing CDPs in education, healthcare, and government applications.

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Enterprise Marketing Strategy: 3 Challenges to Avoid as You Scale

Zoominfo

The way you structure your campaigns, segment customers, and build CRM hierarchies becomes critical. Marketers must manage complex governance and multiple stakeholders, resulting in decreased agility. If back-office ERP and front-office CRM don’t connect, teams can’t “see” the complete buying process.

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Data Hygiene Best Practices

SmartBug Media

Data Governance and Documentation Maintaining proper data governance and documentation is crucial for compliance with data protection regulations. Strong data governance practices can help your organization ensure transparency, accountability, and compliance with legal requirements. Is your team migrating to a new CRM platform?