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16 years later, the present — not future — of martech is here, but unevenly distributed

chiefmartech

But 24.7% — 1 out of every 4 businesses? While there are a lot of great martech products out there, there have also been plenty of cases of martech vendors overpromising and underdelivering. Collectively, martech vendors still have a lot of work to do. But it’s not entirely on vendors’ shoulders.

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From tech tools to personalized presents: Holiday gifts marketers actually want

Martech

Imagine the convenience of extending your desktop workspace while on a coffee run or turning a tablet into an interactive presentation tool during client meetings. As a personal touch, I’ll also include my own book, “Momentum: The 5 Marketing Principles That Will Propel Your Business In The Digital Age.” Happy gifting! Get MarTech!

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Martech vendors need to engage year-round, not just at renewal time

Martech

It seems that many, many organizations are deeply unhappy that SaaS vendors, including martech vendors, are failing to engage year-round (especially as they’re able to collect data on usage of their services). ” Dig deeper: Real Story on MarTech: Is that vendor a zombie? .” “No health check. Why we care.

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Real Story on MarTech: Beware of vendor bullying

Martech

Ideally, you’d want to follow a structured, test-based approach for how you bring new technology into the enterprise, and you’d expect participating vendors to follow your lead in the vetting process — out of respect, if nothing else. Based on empirical testing, you are on the verge of selecting a platform not sold by one of the big vendors.

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Real Story on MarTech: Sometimes the biggest vendors carry the biggest risks

Martech

Big martech vendors — even successful ones — routinely jettison or replace longstanding tools. Early in my career as an industry analyst, I noticed that some of the best web content and experience management (WCM) solutions came from lesser-known vendors. Many smaller businesses do fail. The myth of large-vendor stability.

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Real Story on MarTech: Is that vendor a zombie?

Martech

” It profiled some struggling enterprise software vendors sitting on large piles of cash because they IPO’d at pumped-up valuations just before the 2001 crash. This business model has also attracted the likes of Verint and Upland in the marketing tech/customer experience space. ” OpenText is not alone.

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AI Trends from 700+ Business Leaders Reveal Global Keys to Success

Salesforce Marketing Cloud

The research , conducted with 773 business leaders in 14 countries, sheds light on global business decision-makers’ mindsets around AI-powered CRM. People need to know the specific use cases each type of AI enables, the anticipated business outcomes, and how to design a strategic plan for AI grounded in those goals.