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Reboot Buyer Insights To Drive B2B Growth

Tony Zambito

Multiple studies over the past three years from the likes of PwC, Deloitte, Forrester, and IBM indicate that 75% or more of CEO’s are identifying building out competencies in insights as one of their top goals. One consistent result indicates that CEO’s are perceiving that they are not getting the critical insights they need.

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Tools to Measure Buzz and Distinguishing Customer Centric Marketing from Customer Experience Management

Customer Experience Matrix

Sunday’s The New York Times had a long article on buzz measurement vendor Nielsen BuzzMetrics ( www.nielsenbuzzmetrics.com ) (“Brands For the Chattering Masses”, Sunday Business , December 17, 2006, page 1). If you're interested, the Cymfony Web site offers a free copy of a Forrester Research report on “brand monitoring systems”.

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How Advocacy Marketing Supports B2B Strategies

Content4Demand

I like Hubspot ’s clear, concise definition: “Advocacy marketing is the process of inciting and equipping customers to generate buzz around your brand through social mentions, reviews, and word-of-mouth marketing. Advocacy marketing can attract new customers and increase company revenue — and there’s research to support its effectiveness.

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Content Hit List

Content4Demand

Here is our countdown of the top-trending pieces and posts generating buzz and airplay in content marketing. Forrester: CMOs Face Creative Rut While Overspending on Technology. The results update instantly with interactive charts, Top Trending Topics, Buyer Research Stream, Most Active In-market Companies and more.

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Google Cookie Cutting: How You Can Prepare

BenchmarkONE

In this article, we’ll discuss the burgeoning cookieless web and how it impacts digital marketing. When Firefox and Safari blocked third-party cookies , their move didn’t cause a buzz. But, where do you start when no one seems to have the crystal ball to predict what will happen when Chrome abolishes cookies?

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The Definitive Guide to Machine Learning for Marketers in 2017

The Lead Agency

There is a lot of buzz around machine learning and artificial intelligence. It seems everyday writers and experts are publishing articles and talking on the radio about how artificial intelligence and machine learning are going to change the world. We have yet to fully realize how these technologies will affect our daily lives.

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5 B2B Social Media Success Stories

Adobe Experience Cloud Blog

The Facebook fan page of Forrester Research is a constant source of interaction for its fans. Forrester Research. Forrester Research is another shining star in the world of B2B social media, which seems natural since part of its business is to follow the latest social media trends and predict the growth of the social web.