The Research Methods of Social Buyerology
MAY 22, 2011
In my article, Social Buyerology: Understanding Buyers in the Social Age , I offered perspectives on the need for a new discipline in B2B Sales and Marketing related to understanding new buyer behaviors and interactions in the social age. This includes the severely hindering structured methods typically associated with focus groups and surveys.
Listening to Your Customers In the Digital Age
The Effective Marketer
JANUARY 19, 2012
Let’s do a focus group and find out. In an interesting BusinessWeek article dating back to 2005, titled “ Shoot the Focus Group ”, the author states that although there are plenty of examples and ample evidence that Focus Groups fail time and again, companies keep using them. The old-fashioned focus group still has its believers even with fiascoes like Pepsi Edge and a decades-long new-product failure rate of about 90%.” – BusinessWeek. Put my campaign on tv for a year, then hold your group again, maybe it’ll show up.
5 Effective Options For B2B Advertising on Social Media
MARCH 15, 2016
study published on the Think With Google blog found that about 50 percent of B2B researchers (who usually make many of the purchasing decisions on behalf of their company) are millennials, or professionals aged 18-34. According to Pew Research Center , “82% of online adults ages 18 to 29 use Facebook, along with 79% of those ages 30 to 49.” Target Job Titles in Campaigns.
Four Challenges Market Research Faces Today
MARCH 25, 2011
Conventionally, market research has focused on getting to the " who and what " of potential markets and customers. What is missing in many of the strategic meetings for senior executives is insight into understanding consumer or buyer behaviors and attitudes. The fourth challenge we can liken to the nomenclature of the "silent majoirty" in the digital age.
The Future of Buyer Personas is Social - Part 1
JULY 6, 2011
I learned and watched in awe from the wonderful collective group of pioneers from those early heady days in using personas at Cooper Design – people like Kim Goodwin, Robert Riemann, David Fore, Wayne Greenwood, and Dave Cronin. This holds true for surveying methods associated with traditional market research, customer surveys, and focus group methods.