You Can Avert Disaster! It’s Your Customers Who Will Show You the Way
Marketing Insider Group
APRIL 29, 2020
The customer. Listening to what the customer wants , striving to exceed expectations, and having the ability to anticipate customer needs is the secret to success (and survival) in our turbulent digital era. Only by a shift in corporate culture and a focus on the customer would Kodak have ever had a chance of surviving.
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