article thumbnail

Make Marketing Count in 2012

Vision Edge Marketing

According to Forrester, Forbes Insights and others, more companies will expand their marketing budgets in the coming year, with one very important caveat, marketers will need to justify the spending, prove the effects of marketing campaigns, and demonstrate program success…or risk losing budgets.

Planning 100
article thumbnail

The state of omnichannel commerce in 2022: Where we are and where we’re going

Sana Commerce

That’s a 10% jump from 2012. According to one survey Forrester Consulting survey, the top barrier was back-office integration across channels — 44% of respondents cited this as a barrier. In one survey of B2B suppliers by Forrester Consulting, 87% said omnichannel investment will be crucial to serving customers.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

My Journey from What If to What’s Next

6sense

Back in early 2012, I signed on as vice president of global customer success and services at Okta , a leading independent provider of identity for the enterprise. Just last month, Forrester released The Forrester Wave TM : Predictive Marketing Analytics for B2B Marketers, Q2 2017. Let me show you why. Want to know more?

article thumbnail

Top 10 marketing automation tools every marketer must have

ClickZ

In its first ever Marketing Automation Technology Forecast, Forrester had also predicted that the global spending on marketing automation tools will pass $25 billion by 2023, a 14% annual growth rate. Perfect for: Marketing analytics. Features flexible segmentation and transparent analytics. Perfect for: Content Marketing.

article thumbnail

The Customer Service Arms Race

Contently

New research from Forrester shows that 73 percent of adults say valuing their time is the most important thing a company can do to provide good online customer service. The Forrester study also showed that, for the second consecutive year, more people turned to self-service web and mobile tools than customer call centers.

article thumbnail

10 B2B Marketing Infographics Outlining Strategies & Tactics for the New Year

KoMarketing Associates

In 2012, Forrester indicated that buyers could be up to 90 percent through their buyer’s journey before even reaching out to a vendor. 10 of the Best B2B Internet Marketing Infographics of 2012. We would love to hear more via comments below. Hope you enjoy! The B2B Buyer is in Control. So What Are You Going to Do About It?

Tactics 120
article thumbnail

CMOs: Wield Powers of Influence to Gain a Seat at the Executive Table

ViewPoint

According to a recent CSOinsights 2012 Sales Performance Optimization survey, a mere 11% of sales people have a strong understanding of their customers’ buying process. Source: Forrester, Metrics that Matter for B2B Marketers, October 26, 2011. i Source: Forrester, Metrics that Matter for B2B Marketers, October 26, 2011.