B2B Marketing & Sales Insights from Lori Wizdo of Forrester Research
ViewPoint
MARCH 12, 2013
I had the great the opportunity to interview Lori Wizdo , B2B marketing analyst at Forrester Research. We have some research to indicate that’s true, and that the statement’s directionally correct. For low value, transactional sales, you should at least have a chat window on your website. It doesn’t all come across digitally.
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