Paul Gillin

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Tribes Rule the Hyper-Social Organization

Paul Gillin

Rules Have Changed. Among the many examples they cite is JetBlue, which shuns a rule book in favor of five core values — safety, caring, integrity, fun and passion — that each employee is expected to live by. Tags: Social Media communities influence marketing social_networks.

Rules 50
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The Changing Rules of B2B Marketing

Paul Gillin

Dell TechCenter and other initiatives like it are microcosms of the changes that are sweeping across corporate America as a consequence of the rapid growth of social media tools like blogs, communities and user-generated multimedia. In fact, B2B companies were among the earliest adopters of social media.

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What Social Media Marketers Should and Shouldn’t Do

Paul Gillin

A journalist contacted me with some questions about social media marketing that I hear quite often. What are three or four things social media marketers should do, and explain why they’re important. Identify the social media channels that your customers use – if any – and stake out at least a basic presence there.

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Paving Media Cow Paths

Paul Gillin

Social media has turned the corner in the last two years. What many marketers have failed to grasp is that the tools of new media aren’t just about publishing; they’re also about conversing. As a rule of thumb, every Twitter inquiry should be answered within 24 hours. Paving Cow Paths.

Media 50
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Facebook Can Work for B2B Marketers, But You Gotta Know the Rules

Paul Gillin

Buddy Media uses it to capture leads , as does e-mail marketing provider Infusionsoft. EMC has several FBML pages, including a list of its other social media accounts and a game you can play only after liking the page. Sodexo is a master of using social media for recruitment. SAP plays inline videos.

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When Bad News is Good

Paul Gillin

As a rule, public relations professionals advise their clients against getting involved in a confrontational interview such as this, but in Aslan’s case it has worked out splendidly. Scores of articles have appeared in mainstream media. In today’s hyper-caffeinated media market, you have to make a scene to get noticed.

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How Groupon Could REALLY Break the Mold

Paul Gillin

That’s $400,000 (tax-deductible) against a Super Bowl Ad budget of at least $9 million, and that’s not counting all the media buys since then. I’m not sure, but it seems an interesting idea to explore, at least for an outfit that presents itself as a rule-breaker.

Rules 50