KoMarketing Associates

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Report: Marketers Now See Virtual Events as a Permanent Part of Their Strategy

KoMarketing Associates

Forrester recently partnered with Airmeet to publish the “The Right Virtual Event For The Right Audience Is A Catalyst For Growth” report, and statistics indicated that 32% of respondents intend to host more virtual events within the next 12 months. This is compared to 20.6%

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Report: Marketers Feeling More Pressure to Improve the Customer Experience

KoMarketing Associates

Broadridge recently published its “2023 CX and Communications Consumer Insights Report,” and statistics indicated that the majority of customers (63%) now believe that most of the companies they work with need to improve the customer experience. This is compared to the 35% who said the same back in 2019.

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Report: Marketers Still Challenged to Find a Single Source of Data

KoMarketing Associates

Airtable recently published its “Marketing Trends Report,” and statistics showed that marketers believe between 20% and 49% of data is duplicated in multiple places, such as spreadsheets, docs and apps. Overall, the statistics suggest that marketers still have work to do before they can turn to internal data for all of the insight they need.

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50% of C-Suite Executives Want Marketers More Focused on Demand Gen

KoMarketing Associates

Statistics indicated that the majority of respondents (50%) believe their marketers could improve or strengthen their demand generation and pipeline. The CMO Council recently published the “C-Suite Scorecard” to gauge how C-Suite executives are gauging their marketing teams.

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Report: Marketers Still Challenged to Strategize Around Customer Experience

KoMarketing Associates

B2B International recently conducted its “2021 B2B Marketing Monitor” report, and statistics showed that delivering an excellent CX throughout the entire customer life cycle remains a top challenge.

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Survey: 24% of U.S. CMOs Have Been ‘Significantly Affected’ By COVID-19

KoMarketing Associates

Dentsu recently published the results of its 2020 CMO Survey, and statistics showed that 24% of CMOs based in the U.S. Forrester and Google conducted “The Future of Analytics” report, and data indicated that overall, most marketers (17%) intend to make improving upon their use of data and analytics a top priority over the next year.

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86% of Marketers Are Making Customer Experience a Top Priority

KoMarketing Associates

Alchemer and Forrester recently teamed up to conduct the “Why Customer Experience Programs Miss Their Mark” report, and statistics showed that the majority of marketers (86%) are going to make improving the customer experience a “high” or “critical” priority over the next 12 months.