Remove Focus Group Remove Information Remove Opinions Remove Personalization
article thumbnail

What Is a Focus Group in 100 Words or Less [+ Pros and Cons]

Hubspot

This knowledge could help you make alterations to what you're offering for the best possible reception, and better inform your sales projections and marketing strategy. This is where a focus group comes in. So, what is a focus group, and how can it help you navigate your market research? What is a focus group?

article thumbnail

Top Customer Retention Strategies for B2B Marketers in 2023

Marketing Insider Group

Take this further and personalize the onboarding process and content to help bolster customer retention, which leads to the next strategy…. Personalize, Personalize, Personalize. Personalization ensures relevance for the client now and flexibility in the future. Educational content is helpful content.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

5 useful sources for capturing voice of the customer (VoC) data

Tomorrow People

Voice of the customer data represents the opinions, desires, demands and motivations of your target customers. It’s a research strategy that gives you insight into what your customers’ preferences and aversions are, which then should be used to inform your business activities. The most valuable sources of VoC data for B2B marketers.

Opinions 156
article thumbnail

Translating Online Behavior into Meaningful Conversation (Part One)

ANNUITAS

The data shows a clear pattern: sales is struggling to maintain an otherwise personalized buying journey. They’re risking the user experience by asking prospects for information that has already been given, and prospects feel the friction. Part one is about capturing the most important information and making it easily accessible.

article thumbnail

Capturing Your Buyers’ Most Meaningful Online Behavior

ANNUITAS

The data shows a clear pattern: sales is struggling to maintain an otherwise personalized buying journey. They’re risking the user experience by asking prospects for information that has already been given, and prospects feel the friction. Part one is about capturing the most important information and making it easily accessible.

article thumbnail

Types of Qualitative Research: 13 Approaches and Methods to Help Your Business Grow

Optinmonster

You can use this information to improve your marketing and increase sales. Qualitative research is any research that provides subjective, non-numerical information. Then, you can improve your website based both on hard numbers and users’ experiences and opinions. Qualitative studies are vital to the market research process.

Research 101
article thumbnail

3 kinds of data to optimize digital events

Martech

During the planning phase, research your customers and prospects to inform the kind of sessions and experiences to include in your event. Here are some research tools and tactics to use before the event: CRM systems Surveys Focus groups Social media Community forums Previous events Digital content (webinars, whitepapers, etc.)