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A Two-Pronged Approach to Your Market Research Process

Hinge Marketing

If you want to paint the best picture of your marketplace and brand, you’ll need to utilize primary and secondary research as part of your market research process. This type of research can come in many forms, including: Searching Google. Understanding Your Market with Secondary Research. Need Help Getting Started?

Research 160
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How Natural Language Processing (NLP) is helping call centers get smart

ClickZ

30-second summary: Natural Language Processing (NLP) are helping improve workplace efficiency and decrease human capital costs. These auto attendants, powered by algorithms using Natural Language Processing (NLP), automatically direct calls to human operators. Natural Language Processing or NLP is a branch of artificial intelligence.

Process 142
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Top Customer Retention Strategies for B2B Marketers in 2023

Marketing Insider Group

Take this further and personalize the onboarding process and content to help bolster customer retention, which leads to the next strategy…. Did you know that providing high-value, educational content is one of the best ways to improve your Google ranking ? Google knows the value of relevant content, and so do your customers.

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How to Grow Your Business with Voice of the Customer

SendX

You’ve done some Google searching and scrolled through your favorite brands on Instagram. It’s the process of gathering data — on customer needs, expectations, and feedback — analyzing it, and improving the customer experience in a tangible way. Online reviews Think sites like Google Reviews and Yelp.

Business 360
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The 5 Step Marketing Research Process

SmartBug Media

In short, the marketing research process is the backbone of informed business and marketing decisions. As some savvy startups have learned, marketing research doesn't have to be expensive if you do it right and follow the right process. Let’s review best practices when going through the five-step marketing research process: 1.

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The comprehensive marketer’s guide to brand research

Tomorrow People

By analysing and acting on the insights gained from this process, you can create—and manage—strong, memorable, and likable brands. To get started, you’ll need to use accurate audio recording and transcription software such as Descript and Google Speech-to-Text (otherwise, you’ll have to spend days manually transcribing your interviews).

Research 156
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The comprehensive marketer’s guide to brand research

Tomorrow People

By analysing and acting on the insights gained from this process, you can create—and manage—strong, memorable, and likable brands. To get started, you’ll need to use accurate audio recording and transcription software such as Descript and Google Speech-to-Text (otherwise, you’ll have to spend days manually transcribing your interviews).

Research 156