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When and How to Use Focus Groups – Even in a Virtual World

Vision Edge Marketing

Organizations today have numerous options for acquiring customer insights, from social listening to voice of customer research to customer advisory boards. Traditional focus groups are valuable even in a virtual world. Before delving into focus groups, a quick disclaimer. Yes, there is. In his INC.

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How to Improve Your Product With Remote Focus Groups

ClearVoice

As a result, businesses, organizations, and communities must now figure out how to function and work together differently yet still continue to be productive. For the businesses that are focused on building, launching, or improving their products in 2020, the way in which their teams work with focus groups has changed.

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How to Run a Focus Group for Your Business

Hubspot

Typically, this is done through extensive market research -- and one key component of the market research process is running a focus group. A focus group is a small group of people, typically representative of your target market, that you run ideas and questions about your product, service, or business by.

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What Is a Focus Group in 100 Words or Less [+ Pros and Cons]

Hubspot

This is where a focus group comes in. So, what is a focus group, and how can it help you navigate your market research? What is a focus group? Follow Along With a Free Focus Group Questionnaire Template. You can download the kit here to help you plan your focus group and market research.

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Why Direct Mail & Focus Groups Don’t Mix

The Point

Recently, a client sent us results of a focus group they had conducted, results that included an evaluation of direct mail concepts we’re developing for one of their products. This reminded me of an article (below) on direct mail and focus groups that I wrote more than 10 years ago.

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How to define and share your core brand values effectively

Sprout Social

Plus, we’ll share a bit about Sprout’s own journey to do the same just a few years ago and examples of other brands showcasing their values effectively on social. Brand values are the beliefs that govern the way an organization does business. Make sure you have a sampling of different levels throughout the organization (i.e.,

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How to Grow Your Business with Voice of the Customer

SendX

A strong VOC strategy can have a direct effect on growing your business — boosting sales and improving customer retention. According to a study by Qualtrics , improved customer experience (CX) has an overwhelmingly positive effect on business, with 94% of customers saying they are likely to buy again from a business with “very good” CX.

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