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CUSTOMER EXPERIENCE MATRIX JANUARY 29, 2009 SQLStream Simplifies Event Stream Processing I spoke earlier this week with SQLStream , which offers software to execute queries against data streams such as stock market prices, Web logs and credit card transactions. These queries can include on-the-fly calculations such as moving averages, as well as scans for patterns like a sequence of failed log-in attempts. Typical applications include security monitoring, fraud detection, and general business activity monitoring. Marketers can use the queries to identify new leads and select cross-sell and upsell offers. Other vendors in this space apparently use more proprietary approaches. | WEBMARKETCENTRAL JANUARY 30, 2009 Best of 2008: Search Engine Marketing Is there SEM life beyond AdWords (and if so, where?)? How do you write a killer search ad? What should you look for when hiring a paid search agency? Which metrics are most important for measuring PPC success? What steps should take to optimize SEM campaigns—and which mistakes should you avoid? Superpages , Facebook , Quigo (interesting), ContextWeb , LookSmart , ASK (lower CPA than Google? | ANYTHING GOES MARKETING JANUARY 18, 2009 Twitter and Customer Service - Potential PR Nightmare Your company may have just started down the path of using Twitter as another communication channel. If you're not there yet, that's cool but keep reading because there are some items to be aware of. Now back to our story). You may use it to highlight upcoming events, press releases and product/service updates. Using it for this purpose is fairly straightforward. is recommended. Who should respond? | MODERN B2B MARKETING JANUARY 9, 2009 Sales Lead Management: Thought Leadership with Aaron Ross The next interview in the B2B Marketing thought leader interview series is with Aaron Ross, formerly with salesforce.com and founder of PebbleStorm:CEOFlow. I've long been a fan of his blog Build a Sales Machine and I learn something new every time we interact. Tell us a little bit about how you got into marketing, and what you like most about it. Getting into lead generation was an accident. Back in 1999-2001, I was CEO of an internet company. had more ego than understanding about lead generation and professional selling. Where better to learn that than doing sales at salesforce.com? | | | | | | | | | -
DIGITAL BODY LANGUAGE | SUNDAY, JANUARY 25, 2009 Twitter, Chris Brogan, and Black Swans Chris Brogan asked an interesting question the other day on Twitter, and it got me thinking. He asked "Why do you try to acquire followers? Meaning vs just building relationships?" It's a great question because we've all seen people on Twitter aggressively trying to acquire new followers. Past about 500, it's virtually impossible to have a meaningful relationship. Peter Kim wrote a great piece on this a while ago, that describes it as an "Ego Trap". link] But then, the underlying question is; why does that even work. It's an interesting dynamic with interesting effects. reduction in numbers. MORE >> -
MARKETING EDGE | FRIDAY, JANUARY 2, 2009 The Single Best PR Advice for 2009 – Think Like a News Organization Time 27:53. The problem with many companies trying to get PR and media coverage is they think like a company. They need to think like a news organization about themselves, their industry, and the communities in which they play. In the first Marketing Edge episode for 2009 we talk with Kevin Dugan, co-author of the Bad Pitch Blog. The Bad Pitch Blog is a must read for any PR or corporate communications professional , and more importantly, clients of PR organizations. Why clients? Because you don’t want to put your organization or your firm in a situation where the pitch becomes the news. MORE >> -
CUSTOMER EXPERIENCE MATRIX | SATURDAY, JANUARY 17, 2009 Best Practices for Marketing Automation and Demand Generation Campaigns I enjoyed my little presentation on BrightTalk last Wednesday, which you can still view by clicking here. If that doesn’t work, go to the BrightTalk site and key my name into the site search function. This will also bring up a roundtable discussion from Tuesday, which I think was interesting as well.) The BrightTalk platform itself worked nicely and was about as simple as possible. They offer a limited version for free (one 30 minute Webinar per month), which is worth considering if you’d like to dip your toe into this sort of thing. But I digress. Step 1: Gather Data. Step 2: Design Campaign. MORE >> -
WEBMARKETCENTRAL | WEDNESDAY, JANUARY 7, 2009 Best of 2008: SEO Guidance, Part 1 Welcome to the first post in the official Best of 2008 series, which will summarize and link to some of the best blog posts and online articles about SEO, social media, online marketing strategy and more. In this inaugural post, you can find out what prominent figures like Matt Cutts and Aaron Wall have to say about the future of SEO, how to perform a website health checkup, where to find the best SEO and online marketing videos produced last year, the truth about common SEO myths, the merits of microsites and more. Not her best stuff perhaps, but still interesting. MORE >> -
MODERN B2B MARKETING | TUESDAY, JANUARY 6, 2009 Unleash Your House Database with Lead Nurturing Five Tips for Effective Lead Nurturing. Like most companies, you have probably built a significant database of prospective customers. It’s not uncommon to have 100,000s of contacts, or even millions, in a B2B company’s contact database. That database is a significant asset that gets undervalued at most companies. Think about it: if your average cost per new contact is even just $20 (a low assumption) and you have a modest database of 250,000 contacts, then your house database is a $5 million asset. Do you treat as such? How many other assets of that size do you have in your company? MORE >>
- Demand Generation Trends for 2009 MODERN B2B MARKETING | SUNDAY, JANUARY 25, 2009
- My Fresh Morning Glass of Carbon Dioxide SMASHMOUTH MARKETING | SATURDAY, JANUARY 24, 2009
- How much is too much? Frequency management and control DIGITAL BODY LANGUAGE | TUESDAY, JANUARY 13, 2009
- Can I Twitter us to the top? Making use of popular social media tools to reach new business CONFLUENT FORMS | MONDAY, JANUARY 12, 2009
- Blocking registration spam – a better alternative to CAPTCHA. LOOPFUSE | WEDNESDAY, JANUARY 28, 2009
- Social Media resolutions for 2009 LEADER NETWORKS | MONDAY, JANUARY 5, 2009
- Corporate vs. Product Advertising in Tech B2B MARKETING CONFIDENTIAL | FRIDAY, JANUARY 2, 2009
- Trucks and Conveyer Belts; Lead Management in a Manufacturing Metaphor DIGITAL BODY LANGUAGE | FRIDAY, JANUARY 30, 2009
- The Power of Yous CONFLUENT FORMS | MONDAY, JANUARY 5, 2009
- new year's resolution: share ideas THE EFFECTIVE MARKETER | SATURDAY, JANUARY 3, 2009
- Community Jobs abound LEADER NETWORKS | MONDAY, JANUARY 12, 2009
- Thoughts on and Definition of Inbound Marketing (Listening) B2B MARKETING CONFIDENTIAL | THURSDAY, JANUARY 8, 2009
- Marketo's Secret Sauce for Demand Generation MODERN B2B MARKETING | TUESDAY, JANUARY 27, 2009
- You can't build your own television network DIGITAL BODY LANGUAGE | THURSDAY, JANUARY 22, 2009
- Can I Twitter us to the top? CONFLUENT FORMS | MONDAY, JANUARY 12, 2009
- what is an effective marketer? THE EFFECTIVE MARKETER | SATURDAY, JANUARY 3, 2009
- Community Manager: What's in a name? LEADER NETWORKS | WEDNESDAY, JANUARY 14, 2009
- Mobile Codes and B2B B2B MARKETING CONFIDENTIAL | FRIDAY, JANUARY 9, 2009
- Avoiding B2B Marketing Mistakes: Thought Leadership with Kathryn Roy MODERN B2B MARKETING | THURSDAY, JANUARY 22, 2009
- Two Opportunities in this Downturn ACHIEVE MARKET LEADERSHIP | MONDAY, JANUARY 5, 2009
- Blocking registration spam - a better alternative to CAPTCHA LOOPFUSE | WEDNESDAY, JANUARY 28, 2009
- 8 principles of effective managers THE EFFECTIVE MARKETER | MONDAY, JANUARY 5, 2009
- PR Meets Marketing » Top Ten 2008 Posts – From Beijing to Public Relations PR MEETS MARKETING | FRIDAY, JANUARY 2, 2009
- Marketing Edge MARKETING EDGE | FRIDAY, JANUARY 2, 2009
- Turn around a struggling business FEARLESS COMPETITOR | FRIDAY, JANUARY 2, 2009
- Ballmer’s Hypothesis: Rebound or rebuild? ACHIEVE MARKET LEADERSHIP | FRIDAY, JANUARY 23, 2009
- Market Research, Freakonomics and the Butterfly Effect SMASHMOUTH MARKETING | THURSDAY, JANUARY 1, 2009
- marketing action plans THE EFFECTIVE MARKETER | TUESDAY, JANUARY 6, 2009
- Market Share or Profit? Pick One. PROTEUS B2B MARKETING BLOG | TUESDAY, JANUARY 13, 2009
- Marketing Edge MARKETING EDGE | THURSDAY, JANUARY 8, 2009
- Future Likelies and the Leaky Funnel DIGITAL BODY LANGUAGE | FRIDAY, JANUARY 2, 2009
- Raab Marketing Automation Webinar on January 14 CUSTOMER EXPERIENCE MATRIX | TUESDAY, JANUARY 6, 2009
- First Appointment = First Date SMASHMOUTH MARKETING | SATURDAY, JANUARY 3, 2009
- effective marketer principle 4: take responsibility for decisions THE EFFECTIVE MARKETER | TUESDAY, JANUARY 13, 2009
- Email Marketing Gone Wrong - It's not the 1990s Anymore ANYTHING GOES MARKETING | WEDNESDAY, JANUARY 21, 2009
- Technology Spend - A Repeat of 2001? ACQUIRING MINDS | WEDNESDAY, JANUARY 21, 2009
- Enabling Sales to Thrive - 6 Things B2B Marketers Can Do DIGITAL BODY LANGUAGE | TUESDAY, JANUARY 6, 2009
- Company-Level Data in Demand Generation Systems CUSTOMER EXPERIENCE MATRIX | THURSDAY, JANUARY 8, 2009
- Thought Leader With A Value-Added Opinion SMASHMOUTH MARKETING | SUNDAY, JANUARY 4, 2009
- effective marketer principle 5: take responsibility for communicating THE EFFECTIVE MARKETER | SATURDAY, JANUARY 17, 2009
- What Data Crunchers Did for Obama CLIFF ALLEN ON MARKETING | SATURDAY, JANUARY 24, 2009
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