article thumbnail

5 Steps to Reconnect with Customers and Improve Customer Loyalty

Televerde

It not only helps you assess how many new customers you’re gaining, but it also reveals how well you’re meeting the needs of your existing clientele and builds customer loyalty. The Importance of Improving Customer Loyalty. Customer loyalty should be one of your primary business goals. Keep an eye on social media accounts.

Loyalty 75
article thumbnail

Loyalty Programs are Not the Same as Referral Programs

Referral Rock

This article is part of the “ Getting Started With Loyalty Programs ” section of our definitive guide dedicated to customer loyalty and loyalty programs. You may enjoy other articles from this section: Starting a Customer Loyalty Program. Customer Loyalty Program Ideas and Best Practices.

Loyalty 58
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The COVID-19 Pandemic Has Changed Your Buyers. Do You Know How?

Tony Zambito

An obvious example is how the event and conference industries were confronted early on with the sudden challenge of no in-person events. Proliferating now is digital virtual events. Refrigeration and distribution to name two. . What new challenges do your buyers face? How do they hinder progress? Psychology.

article thumbnail

So how is this Web3 supposed to work?

Martech

The whole point of this technology package is to engage customers in such a way as to increase brand loyalty. Think of them as the evolution of the good ol’ loyalty points that airline companies offer but with a long-term ownership benefit,” Ron said. “[B]y ” Dig deeper: Web 3? But it doesn’t end there.

Loyalty 118
article thumbnail

Feedback Forms: 8 Form Types + 10 Easy Steps to Create

Outgrow

Feedback forms are tools designed to collect opinions and insights from individuals about a particular product, service, experience, or event. Event Feedback Forms Event feedback forms are used post-events to gather feedback from attendees. Event organizers use this feedback to enhance future events.

Outgrow 52
article thumbnail

10 Ways Predictive Analytics Can Help You Achieve Your Marketing Goals

Marketing Insider Group

If you can master this skill, you’ll continually improve your digital marketing efforts and drive more brand loyalty online. Predictive analytics involves using data to predict future user behavior, events, and results. Predictive marketing analytics uses data to make predictions about user behavior and future events and results.

article thumbnail

20 Webinar Statistics, Benchmarks and Best Practices to Improve Your Virtual Events

Sword and the Script | B2B

A report analyzing more than 100,000 virtual events by ON24 found attendees spent 57 minutes viewing webinars in 2020 – and their driving pipeline and revenue. Despite growing optimism, it would still take a giant leap of faith for any B2B marketer to sign a contract for a live event, tradeshow or conference right now.