Remove differences

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5 Considerations for Personalization in B2B

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In other words, generating personalized content for future buyers is no longer a differentiating factor, but a minimum expectation to meet. A Salesforce report highlights that 72% of B2B customers expect personalized experiences, but only 27% of them believed that companies overall meet their standards of the experience.

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Personalization and Oracle’s Modern Marketing Experience

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After my second day at the Oracle Modern Marketing Experience 2016 conference (#MME16), I’m finding a very obvious common theme vendors, customers and speakers are talking about: personalization. The post Personalization and Oracle’s Modern Marketing Experience appeared first on ANNUITAS.

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Understanding the Generational Divide in B2B Decision Making

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All three groups have distinctly different levels of comfort around digital interactions and distinctly different preferences for how they want to progress through the buying process. They’re either: Unaware that there are generational differences in their buyers. Aware there are differences, but unsure how to cross the divide.

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How Sales Can Build Better Digital Relationships with Prospects

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They’ve lost many of the main methods they once relied on: trade shows, networking events, site visits, in-person meetings, conferences, etc. That number drops slightly to 42% for making orders—but the difference is absorbed by an increase in those who prefer digital self-service , not in-person interactions.

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Behind the Buzzwords: Customer Journey

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How do you have personalized conversations that align to the seemingly numerous customer journeys, at-scale ? It also allows you to personalize at scale by creating conversation tracks that cater to these distinct approaches — saving you valuable time and resources. What about what comes after? Consider these three tips: 1.

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Salesforce Marketing Cloud Gets an Even Bigger Dose of AI Following 2023 Dreamforce Announcements

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GTM Implications Improved Full Journey Orchestration + Personalization The AI Cloud already included some prompts and tools for email subject line and content generation. In theory, these new images and content are designed to power personalized outreach across the full customer journey. The Copilot prompt can suggest content (e.g.,

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How to Build a Customer-Centric ABM Experience

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Takes the best of ABM (personalized attention) and the best of Demand Marketing (ability to scale) and marries the two together. Not all of those segments will play the same role at different phases. It’s imperative to also ask “who is responsible for the customer at the different stages of their journey?”.