Paul Gillin

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IBM Expands Social Business Services

Paul Gillin

The company is rolling out a series of technical workshops and consulting services to help customers develop a culture that fosters open collaboration and sharing among employees, clients and partners. IBM is partnering with partners to deliver training and specialized consulting services.

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American Express Dreams Up a Potential Win-Win-Win

Paul Gillin

” Each boutique that agrees to host a Trunk Show gets $75 worth of credits to buy supplies and a chance to win a $5,000 design consultation from Rue Magazine. For boutique owners, the trunk show is a chance to increase foot traffic into their store by providing diverse product all while supporting a local artisan in their community.”

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Peer Reviews With a Difference

Paul Gillin

Despite ongoing allegations that even the biggest customer review sites are routinely manipulated by businesses and their detractors, 85% of consumers in one recent survey said they consult online reviews for recommendations of local businesses at least occasionally.

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Bidding Fond Farewell to BtoB Magazine

Paul Gillin

It’s the most important publishing brand I’ve been affiliated with during my eight years as an independent consultant, and I’m truly sorry to see it go. The staff has always been a joy to work with, and BtoB has played a critical role in my own education about the transformation of media.

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How to Get Salespeople Aboard the Social Media Train

Paul Gillin

Hoffman, who runs the Boston-based MJ Hoffman and Associates sales training and consulting agency, shared four ideas for getting salespeople off the social media dime in a presentation at the Inbound13 conference in Boston today. Jeff Hoffman says he knows precisely why salespeople are so reluctant because he was one of them for a long time.

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Live Blog: How to Make Collaboration Cook

Paul Gillin

BASF Chemical set up webinars, learning events, demonstrations and consulting services to move people onto the new platform at their own pace. . “Once people start sharing, they want to go to the next level, like file-sharing or managing a wiki. Once they connect through sharing, others will imitate them,” he said.

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Attack of the Customers Press Release

Paul Gillin

Paul Gillin is a writer, speaker and online marketing consultant who specializes in helping businesses use content to reach customers. Attack of the Customers is available through major online retail outlets and in Amazon Kindle format. Learn more at AttackOfTheCustomers.com. About The Authors.

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