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The social media customer service statistics brands need to know in 2022

Sprout Social

“About 70% of my customers reached out to me through social media channels, the other 30% by email,” says Zoila Streich, Co-Founder of Independent Fashion Bloggers and former fashion business owner. Being present on social media is great. Facebook customer service stats. Twitter customer service stats.

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3 Studies with Benchmarks for Content Marketing, Blogging and Webinars [UML]

Sword and the Script | B2B

These are the focus for this week’s Unscripted Marketing Links (UML), where on the occasional Saturday, I examine three ideas, studies or articles, wrap them in insight and present them here for your consideration. For the last six years, Orbit Media has surveyed 1,000 bloggers for its annual blogging survey. 2) Blogging benchmarks.

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5 Ways to Feature Customers in Your Content

ClickDimensions

This helps with relatability, particularly when you present the challenges. To me, it’s a fascinating behind-the-scenes look at these personalities. Guest blogs are a win for marketers and your guest blogger customers alike. This stat from Wyzowl and others like it illustrate the importance of video content today.

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Marketer of the Month Podcast – Cutting through the Clutter – “Content Marketing” from the POV of the person who coined the term: Joe Pulizzi

Outgrow

The Podcast – Cutting through the Clutter – “Content Marketing” from the POV of the person who coined the term: Joe Pulizzi. They’re a blogger, they’re a writer, they’re a on TikTok. Joe Pulizzi: Yeah, because it doesn’t matter if it’s digital, it’s in person. Like what are you?

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12 (of the) Best WordPress Guides and Plugin Reviews of 2011

Webbiquity

JT Pedersen provides a short list of his favorite plugins for personal and corporate (non-ecommerce) blogs, including both popular favorites (the AddThis Social Bookmarking Widget, BackUpWordPress) and some interesting but lesser-known add-ons (Twitter Mentions as Comments, and WP Smush.it WordPress SEO – 10 Essential Actions by WP Blog Talk.

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Why Content Curation is Essential for Service Based Industries

Scoop.it

Building a relationship with your customers starts with presenting yourself as a valuable source of information. That’s because the content world is becoming saturated with endless bloggers and marketers ready to grab any search engine user that comes their way. Do you sell personal training sessions? Educate your customers.

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Why Micro-Influencers Are Your Secret to Building an Authentic Brand.

Digital Marketing World Forum

At the same time, brands that manage to present themselves as purposeful, authentic and “real” are yielding record results. If this doesn’t immediately make you want to jump on the bandwagon, check out these stats: According to HelloSociety , micro-influencer campaigns have engagement rates up to 60% higher than macro-influencers.