Everyone Is Miserable. Nobody Cares. And Why That Matters To Your Business
Marketing Insider Group
OCTOBER 20, 2020
However, it is far more difficult for brands to engage and connect with emerging customer segments and demographic groups. With one CMO proudly claiming she simply had too many promotional tactics to blast out with the hopes of interrupting her audience. Empathy can be inspired, but I’m not so sure it can be trained,” Wilmott surmised.
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