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Customer service tiers: What they are and how to create them

Sprout Social

One person, however, is frantically trying to figure out why they were overcharged by your business. If you answered “we route these issues to the appropriate support agent”, then you’re probably familiar with the concept of customer service tiers. What are customer service tiers? Who are you prioritizing?

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Leveraging a Content Marketing Agency for Personalization at Scale

ClearVoice

Personalized content is more likely to be engaged with remembered than generic content, helping build customer relationships and creating a more positive brand experience. Scaling personalization without the correct expertise and resources is a significant challenge. While daunting, these challenges can easily be overcome.

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6 Best Managed WordPress Hosting Services (Compared)

Optinmonster

Are you looking for the best managed WordPress hosting service? This specialization and dedication of services are known as managed WordPress hosting. So, let’s take a look at some of the advantages of managed WordPress hosting to see if it is the service for you. Let us help! In fact, WordPress powered 39.6%

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How Personalization Is Changing Content Marketing

Contently

Back in 2015, technology market researcher Gartner published a statistic that sent waves throughout the marketing world: By 2018, companies that have “fully invested in all types of personalization” will outsell companies that have not by 20 percent. So how are content marketers adapting to the personalization push?

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B2B content marketing sans budget or bandwidth – hmm!

Exo B2B

But if you look up from your computer for a moment, inside your small to medium-sized business workplace, you quickly begin to wonder how you could collectively scrape up enough bandwidth to even sit down and talk about these kinds of strategies, let alone budget and implement them. Dig deeper when developing social media content.

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Maximizing your B2B spend: Is account-based marketing worth it?

Martech

In B2B marketing, the traditional approach of casting a wide net is increasingly being challenged by a more targeted and personalized strategy: account-based marketing (ABM). Enhanced personalization: Personalization is crucial in today’s digital landscape. But is ABM the right approach for your business?

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Better Knowledge Transfer Improves Competitiveness and Growth

Vision Edge Marketing

Yes, I Want My Growth Idea Knowledge transfer is the process of disseminating knowledge, skills, and information from one person or group to another. This can be an effective way to transfer knowledge and skills, as it allows for personalized coaching and the opportunity for hands-on learning. Tap external subject matter experts.

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